Tutorial Proposal for SIGDOC 2002

I note with some concern that it appears that 5 of 6 tutorials from last year were cancelled, I assume due to lack of enrollment. I believe the practical aspects of this tutorial would appeal to a broad base of conference attendees.

Practical Usability Evaluation

Gary Perlman
OCLC Online Computer Library Center
perlman@oclc.org
http://www.acm.org/~perlman/

This full day introductory tutorial gives participants enough information to return to their work and evaluate the usability of all parts of software systems, including documentation.

The tutorial provides a general introduction to usability, including goals, costs, and benefits, and provides a step-by-step framework for evaluating usability. Most of the tutorial is devoted to practical methods that can be applied with little training or equipment. The methods include:

More details are available at: http://www.acm.org/~perlman/chiteval.html

History
This tutorial has been presented at three different conferences (OZCHI, ACM Hypertext, ACM SIGCHI, Human Factors and Ergonomics) a total of 7 times, with uniformly high evaluations (for four offerings, it was among the top five of about 30 tutorials offered at CHI conferences). A reference page on the tutorial is available at: http://www.acm.org/~perlman/chiteval.html

Special Features for SIGDOC