From acmhelp@acm.org Wed Jun 10 13:30:14 1998 Received: by acm.org id AA76599; Wed, 10 Jun 98 13:21:24EST From: acmhelp@acm.org Date: Wed, 10 Jun 98 13:21:24EST Message-Id: <897502884.AA76599@acm.org> To: perlman@turing.acm.org Cc: ens@acm.org Subject: Your subscription to the ACM Digital Library Status: RO -----BEGIN PGP SIGNED MESSAGE----- Dear Gary Perlman: Thank you for your subscription to the ACM Digital Library. You now have full access to the articles in the library. The ACM Digital Library is available from the World-Wide Web at . An ACM account is required in order to view the articles. If you have not yet activated your account or do not know your username/password, you will need to create a new account. Select "Create an Account" from . You have also been added to the DL-SUBSCRIBERS and DL-ANNOUNCE email lists. These lists will provide you with important announcements about the Digital Library. Note: when you create your account, an ACM membership number is required. Your membership number is: 2463016. Please contact ACM Member Services at acmhelp@acm.org if you have any questions. Sincerely, The ACM Digital Library Team =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+= // This message was generated by ENS. The public key // // is available at http://www.acm.org/sys/ens.html // -----BEGIN PGP SIGNATURE----- Version: 2.6.2 iQB1AwUBNX7Ams40plPFvmzxAQGVVwL+IRBTAVqlFrJRPEFnJSkhJCywxiVXMhPj eMZ3y6Jt+u9nrJLA7o1bcemykg/kn9HpKV3CwcH3vnSWnrPXRijgonEq3kczYcSN maHBffIzX55arzd6HKYvMpUTvIjsPk7Q =16Rg -----END PGP SIGNATURE----- From justice@hq.acm.org Mon Jun 15 16:31:14 1998 Received: from LAN-GATEWAY.hq.acm.org (lan-gateway.acm.org [199.222.74.87]) by mail.acm.org (8.8.5/8.7.5) with SMTP id QAA32840 for ; Mon, 15 Jun 1998 16:31:12 -0400 Received: by LAN-GATEWAY.hq.acm.org with Microsoft Mail id <3585AFE3@LAN-GATEWAY.hq.acm.org>; Mon, 15 Jun 98 16:36:03 PDT From: Eric Justice To: "'Gary PERLMAN'" Subject: RE: Your subscription to the ACM Digital Library Date: Mon, 15 Jun 98 16:38:00 PDT Message-Id: <3585AFE3@LAN-GATEWAY.hq.acm.org> Encoding: 73 TEXT X-Mailer: Microsoft Mail V3.0 Status: RO Mr. Perlman, I will mail a receipt to you for your membership dues. If you are asking for something other than a receipt for your membership dues please email me. Please let me know if you have any questions. Eric Member Services -----Original Message----- From: Gary PERLMAN [SMTP:perlman@turing.acm.org] Sent: Friday, June 12, 1998 12:56 PM To: acmhelp Subject: Re: Your subscription to the ACM Digital Library I asked for an invoice shortly after making the order. If I don't receive an invoice, I do not want to make the order. It is frustrating to deal with ACM because I usually do not get a response to inquiries. Gary Perlman > -----BEGIN PGP SIGNED MESSAGE----- > > Dear Gary Perlman: > > Thank you for your subscription to the ACM Digital Library. You > now have full access to the articles in the library. The ACM > Digital Library is available from the World-Wide Web at > . > > An ACM account is required in order to view the articles. If you > have not yet activated your account or do not know your > username/password, you will need to create a new account. Select > "Create an Account" from . > > You have also been added to the DL-SUBSCRIBERS and DL-ANNOUNCE email lists. > These lists will provide you with important announcements about the > Digital Library. > > Note: when you create your account, an ACM membership number is required. > Your membership number is: 2463016. > > Please contact ACM Member Services at acmhelp@acm.org if you have any > questions. > > Sincerely, > The ACM Digital Library Team > > > =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+= > > // This message was generated by ENS. The public key // > // is available at http://www.acm.org/sys/ens.html // > > > > -----BEGIN PGP SIGNATURE----- > Version: 2.6.2 > > iQB1AwUBNX7Ams40plPFvmzxAQGVVwL+IRBTAVqlFrJRPEFnJSkhJCywxiVXMhPj > eMZ3y6Jt+u9nrJLA7o1bcemykg/kn9HpKV3CwcH3vnSWnrPXRijgonEq3kczYcSN > maHBffIzX55arzd6HKYvMpUTvIjsPk7Q > =16Rg > -----END PGP SIGNATURE----- > From perlman@turing.acm.org Wed Jun 24 15:45:26 1998 Received: from turing.acm.org (turing.acm.org [199.222.69.20]) by mail.acm.org (8.8.5/8.7.5) with SMTP id PAA89526; Wed, 24 Jun 1998 15:45:24 -0400 Received: by turing.acm.org; id AA25586; Wed, 24 Jun 1998 15:45:24 -0400 From: Gary PERLMAN Message-Id: <9806241945.AA25586@turing.acm.org> Subject: Re: Your subscription to the ACM Digital Library To: justice@hq.acm.org (Eric Justice) Date: Wed, 24 Jun 1998 15:45:23 -0400 (EDT) Cc: acmhelp@acm.org, perlman@acm.org, atwood@acm.org In-Reply-To: <3585AFE3@LAN-GATEWAY.hq.acm.org> from "Eric Justice" at Jun 15, 98 04:38:00 pm X-Mailer: ELM [version 2.4 PL25] Content-Type: text Status: RO I received a receipt, but it was the WRONG receipt. I asked for an invoice for my $86 dollar subscription to the ACM Digital Library, and instead I received a receipt for my annual fees paid six months ago, which did not include the fee for the Digital Library. If I do not receive a receipt specifically for the money charged to my VISA account, via fax or courier, by tomorrow at noon, I want to cancel my order. If I don't get it by then, then I will not be able to be reimbursed by my employer. 12:00 noon Thursday June 25 or cancel. Get it? Only cancel the Digital Library subscription, not the whole membership. Get it? Don't cancel anything if you get me the invoiceon time. Understand? I find it very frustrating to deal with ACM because I feel like people there don't listen. Absolutely every order from ACM is like this! And I hear the same things from other people. My address and fax numbers are below. Gary PERLMAN, OCLC Online Computer Library Center 6565 Frantz Road, Dublin, Ohio 43017 USA Voice: +1-614-761-5058 Fax: +1-614-793-0915 perlman@acm.org http://www.acm.org/~perlman/ > > Mr. Perlman, > > I will mail a receipt to you for your membership dues. If you are asking > for something other than a receipt for your membership dues please email > me. > > Please let me know if you have any questions. > > Eric > Member Services > > -----Original Message----- > From: Gary PERLMAN [SMTP:perlman@turing.acm.org] > Sent: Friday, June 12, 1998 12:56 PM > To: acmhelp > Subject: Re: Your subscription to the ACM Digital Library > > I asked for an invoice shortly after making the order. > If I don't receive an invoice, I do not want to make the order. > > It is frustrating to deal with ACM because I > usually do not get a response to inquiries. > > Gary Perlman > > > -----BEGIN PGP SIGNED MESSAGE----- > > > > Dear Gary Perlman: > > > > Thank you for your subscription to the ACM Digital Library. You > > now have full access to the articles in the library. The ACM > > Digital Library is available from the World-Wide Web at > > . > > > > An ACM account is required in order to view the articles. If you > > have not yet activated your account or do not know your > > username/password, you will need to create a new account. Select > > "Create an Account" from . > > > > You have also been added to the DL-SUBSCRIBERS and DL-ANNOUNCE email > lists. > > These lists will provide you with important announcements about the > > Digital Library. > > > > Note: when you create your account, an ACM membership number is > required. > > Your membership number is: 2463016. > > > > Please contact ACM Member Services at acmhelp@acm.org if you have any > > questions. > > > > Sincerely, > > The ACM Digital Library Team > > > > > > =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+= > > > > // This message was generated by ENS. The public key // > > // is available at http://www.acm.org/sys/ens.html // > > > > > > > > -----BEGIN PGP SIGNATURE----- > > Version: 2.6.2 > > > > iQB1AwUBNX7Ams40plPFvmzxAQGVVwL+IRBTAVqlFrJRPEFnJSkhJCywxiVXMhPj > > eMZ3y6Jt+u9nrJLA7o1bcemykg/kn9HpKV3CwcH3vnSWnrPXRijgonEq3kczYcSN > > maHBffIzX55arzd6HKYvMpUTvIjsPk7Q > > =16Rg > > -----END PGP SIGNATURE----- > > > > From perlman Thu Jun 25 09:17:34 1998 Received: by turing.acm.org; id AA12139; Thu, 25 Jun 1998 09:17:34 -0400 From: Gary PERLMAN Message-Id: <9806251317.AA12139@turing.acm.org> Subject: Re: Your subscription to the ACM Digital Library To: perlman@turing.acm.org (Gary PERLMAN) Date: Thu, 25 Jun 1998 09:17:33 -0400 (EDT) Cc: justice@hq.acm.org In-Reply-To: <9806241945.AA25586@turing.acm.org> from "Gary PERLMAN" at Jun 24, 98 03:45:23 pm X-Mailer: ELM [version 2.4 PL25] Content-Type: text Content-Length: 3785 Status: RO Got the fax and phone message. Thank you. I am sorry, but with ACM, I have to rant and rave to get things. I think it was clear from previous messages that have accompanied these requests that this concerned my subscription to the DL. Gary Perlman > I received a receipt, but it was the WRONG receipt. > I asked for an invoice for my $86 dollar subscription to the > ACM Digital Library, and instead I received a receipt for > my annual fees paid six months ago, which did not include > the fee for the Digital Library. > > If I do not receive a receipt specifically for the > money charged to my VISA account, via fax or courier, > by tomorrow at noon, I want to cancel my order. > If I don't get it by then, then I will not be able > to be reimbursed by my employer. > > 12:00 noon Thursday June 25 or cancel. Get it? > > Only cancel the Digital Library subscription, > not the whole membership. Get it? > > Don't cancel anything if you get me the invoiceon time. Understand? > > I find it very frustrating to deal with ACM because > I feel like people there don't listen. > Absolutely every order from ACM is like this! > And I hear the same things from other people. > > My address and fax numbers are below. > > Gary PERLMAN, OCLC Online Computer Library Center > 6565 Frantz Road, Dublin, Ohio 43017 USA > Voice: +1-614-761-5058 Fax: +1-614-793-0915 > perlman@acm.org http://www.acm.org/~perlman/ > > > > > Mr. Perlman, > > > > I will mail a receipt to you for your membership dues. If you are asking > > for something other than a receipt for your membership dues please email > > me. > > > > Please let me know if you have any questions. > > > > Eric > > Member Services > > > > -----Original Message----- > > From: Gary PERLMAN [SMTP:perlman@turing.acm.org] > > Sent: Friday, June 12, 1998 12:56 PM > > To: acmhelp > > Subject: Re: Your subscription to the ACM Digital Library > > > > I asked for an invoice shortly after making the order. > > If I don't receive an invoice, I do not want to make the order. > > > > It is frustrating to deal with ACM because I > > usually do not get a response to inquiries. > > > > Gary Perlman > > > > > -----BEGIN PGP SIGNED MESSAGE----- > > > > > > Dear Gary Perlman: > > > > > > Thank you for your subscription to the ACM Digital Library. You > > > now have full access to the articles in the library. The ACM > > > Digital Library is available from the World-Wide Web at > > > . > > > > > > An ACM account is required in order to view the articles. If you > > > have not yet activated your account or do not know your > > > username/password, you will need to create a new account. Select > > > "Create an Account" from . > > > > > > You have also been added to the DL-SUBSCRIBERS and DL-ANNOUNCE email > > lists. > > > These lists will provide you with important announcements about the > > > Digital Library. > > > > > > Note: when you create your account, an ACM membership number is > > required. > > > Your membership number is: 2463016. > > > > > > Please contact ACM Member Services at acmhelp@acm.org if you have any > > > questions. > > > > > > Sincerely, > > > The ACM Digital Library Team > > > > > > > > > =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+= > > > > > > // This message was generated by ENS. The public key // > > > // is available at http://www.acm.org/sys/ens.html // > > > > > > > > > > > > -----BEGIN PGP SIGNATURE----- > > > Version: 2.6.2 > > > > > > iQB1AwUBNX7Ams40plPFvmzxAQGVVwL+IRBTAVqlFrJRPEFnJSkhJCywxiVXMhPj > > > eMZ3y6Jt+u9nrJLA7o1bcemykg/kn9HpKV3CwcH3vnSWnrPXRijgonEq3kczYcSN > > > maHBffIzX55arzd6HKYvMpUTvIjsPk7Q > > > =16Rg > > > -----END PGP SIGNATURE----- > > > > > > > > > From perlman Mon Jan 11 09:26:11 1999 Received: by turing.acm.org; id AA20219; Mon, 11 Jan 1999 09:26:10 -0500 Date: Mon, 11 Jan 1999 09:26:10 -0500 From: Gary PERLMAN Message-Id: <9901111426.AA20219@turing.acm.org> To: perlman Subject: acmhelp Status: O Member Number: 2463016 I sent in my annual renewal at the end of December, but my account information indicates that it has expired. I recently received the SIGDOC proceedings from my DOC PLUS subscription. I did not receive the Hypertext 98 proceedings from my SIGWEB PROC. subscription. I think that should have been sent 6 months ago. I guess I'll be getting the UIST 98 and CSCW 98 proceedings from CHI PLUS, and another copy of CSCW 98 from GROUP PLUS. Gary PERLMAN, OCLC Online Computer Library Center 6565 Frantz Road, Dublin, Ohio 43017 USA Voice: +1-614-761-5058 Fax: +1-614-793-0915 perlman@acm.org http://www.acm.org/~perlman/ From cumberbatc@hq.acm.org Tue Jan 12 15:31:11 1999 Received: by ACMEXCHANGE with Internet Mail Service (5.5.2232.9) id ; Tue, 12 Jan 1999 15:32:07 -0500 Message-Id: <57666D1492FCD111B658000629AB4A206F8887@ACMEXCHANGE> From: Irving Cumberbatch To: 'Gary PERLMAN' Subject: RE: Membership and Subscription Questions Date: Tue, 12 Jan 1999 15:32:06 -0500 Mime-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2232.9) Content-Type: text/plain Status: RO Thank you for your inquiry regarding your membership renewal. As of this writing, your membership has not yet been renewed. Please provide information on your method of payment for your membership renewal. If no charge has been made against your payment please let me know whether you'd like me to renew it. You may provide your credit card information, either by email, or by fax, to my attention, at +1-212-944-1318; I will email back, confirming your renewal. If you've been charged for renewal of your ACM membership, please provide a copy of your cancelled check (front and back, showing ACM endorsement) or a copy of your credit card statement (with the amount, date, and ACM billing code). Please fax this documentation to my attention at +1-212-944-1318. I will be happy to assist you with renewing your membership in ACM. **The Hypertext '98 Proceedings has not yet been mailed. You should receive your copy within 4 to 6 weeks. Sincerely, Irving Cumberbatch ACM Member Services Phone: +1.212.626.0503 ACM Homepage: http://www.acm.org/ _ > -----Original Message----- > From: Gary PERLMAN [SMTP:perlman@turing.acm.org] > Sent: Monday, January 11, 1999 9:25 AM > To: acmhelp@acm.org > Subject: Membership and Subscription Questions > > Member Number: 2463016 > > I sent in my annual renewal at the end of December, but my account > information indicates that it has expired. > > I recently received the SIGDOC proceedings from my DOC PLUS subscription. > > I did not receive the Hypertext 98 proceedings from my SIGWEB PROC. subscription. > I think that should have been sent 6 months ago. > > I guess I'll be getting the UIST 98 and CSCW 98 proceedings from CHI PLUS, > and another copy of CSCW 98 from GROUP PLUS. > > Gary PERLMAN, OCLC Online Computer Library Center > 6565 Frantz Road, Dublin, Ohio 43017 USA > Voice: +1-614-761-5058 Fax: +1-614-793-0915 > perlman@acm.org http://www.acm.org/~perlman/ From perlman Fri Jan 15 14:18:01 1999 Received: by turing.acm.org; id AA13240; Fri, 15 Jan 1999 14:18:01 -0500 From: Gary PERLMAN Message-Id: <9901151918.AA13240@turing.acm.org> Subject: Re: Membership and Subscription Questions To: cumberbatc@hq.acm.org (Irving Cumberbatch) Date: Fri, 15 Jan 1999 14:18:00 -0500 (EST) Cc: perlman In-Reply-To: <57666D1492FCD111B658000629AB4A206F8887@ACMEXCHANGE> from "Irving Cumberbatch" at Jan 12, 99 03:32:06 pm X-Mailer: ELM [version 2.4 PL25] Content-Type: text Content-Length: 2548 Status: O It has NOT shown up on my VISA. Hmmm. Reading off my copy of the renewal form, I would like: 91.00 Dues 20.00 SIGIR 016 30.00 SIGCHI 026 26.00 SIGGROUP A27 19.00 SIGDOC 033 22.00 SIGLINK 043 (now SIGWEB) ----- 208.00 175.00 Digital Library Package -91.00 Dues Adjustment ------ 292.00 I dropped several subscriptions in favor of the Digital Library. Please charge my VISA is 4356 0031 0627 2855 Exp. 01/99 Gary Perlman 2008 Lane Rd. Columbus OH 43220 > Thank you for your inquiry regarding your membership renewal. As of > this writing, your membership has not yet been renewed. > > Please provide information on your method of payment for your > membership renewal. If no charge has been made against your payment > please let me know whether you'd like me to renew it. You may provide > your credit card information, either by email, or by fax, to my attention, > at +1-212-944-1318; I will email back, confirming your renewal. > > If you've been charged for renewal of your ACM membership, please > provide a copy of your cancelled check (front and back, showing ACM > endorsement) or a copy of your credit card statement (with the amount, > date, and ACM billing code). Please fax this documentation to my > attention at +1-212-944-1318. I will be happy to assist you with renewing > your membership in ACM. > > **The Hypertext '98 Proceedings has not yet been mailed. You should receive your copy within 4 to 6 weeks. > > > Sincerely, > > > Irving Cumberbatch > ACM Member Services > Phone: +1.212.626.0503 > > ACM Homepage: http://www.acm.org/ > > > > > _ > > > > -----Original Message----- > > From: Gary PERLMAN [SMTP:perlman@turing.acm.org] > > Sent: Monday, January 11, 1999 9:25 AM > > To: acmhelp@acm.org > > Subject: Membership and Subscription Questions > > > > Member Number: 2463016 > > > > I sent in my annual renewal at the end of December, but my account > > information indicates that it has expired. > > > > I recently received the SIGDOC proceedings from my DOC PLUS subscription. > > > > I did not receive the Hypertext 98 proceedings from my SIGWEB PROC. subscription. > > I think that should have been sent 6 months ago. > > > > I guess I'll be getting the UIST 98 and CSCW 98 proceedings from CHI PLUS, > > and another copy of CSCW 98 from GROUP PLUS. > > > > Gary PERLMAN, OCLC Online Computer Library Center > > 6565 Frantz Road, Dublin, Ohio 43017 USA > > Voice: +1-614-761-5058 Fax: +1-614-793-0915 > > perlman@acm.org http://www.acm.org/~perlman/ > From worthman@hq.acm.org Thu Sep 9 14:30:33 1999 Received: from hq.acm.org (hq.acm.org [199.222.69.30]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id OAA26553 for ; Thu, 9 Sep 1999 14:30:32 -0400 (EDT) Received: by hq.acm.org with Internet Mail Service (5.5.2650.10) id ; Thu, 9 Sep 1999 14:30:45 -0400 Message-ID: <57666D1492FCD111B658000629AB4A20E32BB2@hq.acm.org> From: Kathleen Worthman To: "'Gary PERLMAN'" Subject: RE: receipt for dues requested Date: Thu, 9 Sep 1999 14:30:44 -0400 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2650.10) Content-Type: text/plain Status: RO Dear Mr. Perlman. Thank you for your email message. I apologize that the receipt was mailed upon your original request. I have just typed up a receipt for you which will be mailed today. If you need a copy faxed to you, please let me know. If you have any further questions, please do not hesitate to contact me. Sincerely, Kathy Worthman ACM Member Services > -----Original Message----- > From: Gary PERLMAN [SMTP:perlman@turing.acm.org] > Sent: Friday, September 03, 1999 9:44 AM > To: acmhelp@acm.org > Cc: perlman@turing.acm.org > Subject: receipt for dues requested > > A few weeks ago, I requested a receipt for my 1999 dues. > I was told that one would be sent, but I have not received one. > My member number is 2463016. > > Gary Perlman > 2008 Lane Road > Columbu, OH 43220 From perlman Tue Sep 14 17:01:08 1999 Received: (from perlman@localhost) by turing.acm.org (8.9.2/8.9.2) id RAA03818; Tue, 14 Sep 1999 17:01:08 -0400 (EDT) From: Gary PERLMAN Message-Id: <199909142101.RAA03818@turing.acm.org> Subject: Re: receipt for dues requested To: worthman@hq.acm.org (Kathleen Worthman) Date: Tue, 14 Sep 1999 17:01:07 -0400 (EDT) Cc: perlman In-Reply-To: <57666D1492FCD111B658000629AB4A20E32BB2@hq.acm.org> from "Kathleen Worthman" at Sep 9, 99 02:30:44 pm X-Mailer: ELM [version 2.4 PL25] Content-Type: text Status: O Thank you. I have receive the receipt. However, the receipt is for $249 and my records show that I paid $292. I believe that I paid $86 for the annual access to the ACM Digital Library, not $43 as on the receipt. Could I please get a new receipt with the corrected amount? Thanks in advance, Gary Perlman > Dear Mr. Perlman. > > Thank you for your email message. I apologize that the receipt was mailed upon your original request. I have just typed up a receipt for you which will be mailed today. If you need a copy faxed to you, please let me know. > > If you have any further questions, please do not hesitate to contact me. > > Sincerely, > > Kathy Worthman > ACM Member Services > > > > -----Original Message----- > > From: Gary PERLMAN [SMTP:perlman@turing.acm.org] > > Sent: Friday, September 03, 1999 9:44 AM > > To: acmhelp@acm.org > > Cc: perlman@turing.acm.org > > Subject: receipt for dues requested > > > > A few weeks ago, I requested a receipt for my 1999 dues. > > I was told that one would be sent, but I have not received one. > > My member number is 2463016. > > > > Gary Perlman > > 2008 Lane Road > > Columbu, OH 43220 > From worthman@hq.acm.org Fri Sep 17 09:19:13 1999 Received: from hq.acm.org (hq.acm.org [199.222.69.30]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id JAA18927 for ; Fri, 17 Sep 1999 09:19:12 -0400 (EDT) Received: by hq.acm.org with Internet Mail Service (5.5.2650.10) id ; Fri, 17 Sep 1999 09:19:17 -0400 Message-ID: <57666D1492FCD111B658000629AB4A20E32C45@hq.acm.org> From: Kathleen Worthman To: "'Gary PERLMAN'" Subject: RE: receipt for dues requested Date: Fri, 17 Sep 1999 09:19:16 -0400 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2650.10) Content-Type: text/plain Status: RO Hi Mr. Perlman; Thank you for your response. Yes, you are correct in that the cost of the DL is $86, and this is what you should have been charged; however, for some reason you were only charged $43. Also, according to our records, you were only charged $249 on your Visa card, not $292. Please check your credit card statement and if you find otherwise, please fax a copy of the statement showing the charge to my attention at 212-944-1318. Sincerely, Kathy Worthman ACM member Services > -----Original Message----- > From: Gary PERLMAN [SMTP:perlman@turing.acm.org] > Sent: Tuesday, September 14, 1999 5:01 PM > To: worthman@hq.acm.org > Cc: perlman@turing.acm.org > Subject: Re: receipt for dues requested > > Thank you. I have receive the receipt. However, the receipt is for $249 > and my records show that I paid $292. I believe that I paid $86 for the > annual access to the ACM Digital Library, not $43 as on the receipt. > > Could I please get a new receipt with the corrected amount? > > Thanks in advance, > > Gary Perlman > > > Dear Mr. Perlman. > > > > Thank you for your email message. I apologize that the receipt was mailed upon your original request. I have just typed up a receipt for you which will be mailed today. If you need a copy faxed to you, please let me know. > > > > If you have any further questions, please do not hesitate to contact me. > > > > Sincerely, > > > > Kathy Worthman > > ACM Member Services > > > > > > > -----Original Message----- > > > From: Gary PERLMAN [SMTP:perlman@turing.acm.org] > > > Sent: Friday, September 03, 1999 9:44 AM > > > To: acmhelp@acm.org > > > Cc: perlman@turing.acm.org > > > Subject: receipt for dues requested > > > > > > A few weeks ago, I requested a receipt for my 1999 dues. > > > I was told that one would be sent, but I have not received one. > > > My member number is 2463016. > > > > > > Gary Perlman > > > 2008 Lane Road > > > Columbu, OH 43220 > > From ffrench_rep@acm.org Tue Feb 1 19:31:43 2011 Return-Path: Received: from acm26-2.acm.org (acm26-2.acm.org [199.222.69.107]) by turing.acm.org (8.13.1/8.13.1) with ESMTP id p120Vdq3012520 for ; Tue, 1 Feb 2011 19:31:42 -0500 Received: from acm28-8 ([192.168.1.104]) by acm26-2.acm.org (IceWarp 10.0.7) with SMTP id LCH76635 for ; Tue, 01 Feb 2011 19:31:35 -0500 Date: Tue, 1 Feb 2011 19:31:36 -0500 (EST) From: ffrench_rep@acm.org Reply-To: ffrench_rep@acm.org To: perlman@turing.acm.org Message-ID: <1323733.556781296606696209.JavaMail.Administrator@acm28-8> Subject: New ACM Customer Service Representative MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit X-Mailer: ColdFusion 8 Application Server Status: R X-Status: X-Keywords: Member Number: 2463016 Dear Gary Perlman, My name is Hugh Ffrench, and I've been assigned as your personal ACM Customer Service Representative. I'm writing to let you know that I'm available to assist you with any matters you may have regarding your membership, or any of ACM's products and services. Please feel free to contact me directly at: - Email: ffrench_rep@acm.org - Direct Telephone Line: +1-212-626-0516 - Fax: +1-212-944-1318 In addition, you can review your current services, contact information, email forwarding, and much more by logging in with your ACM Web Account at https://myacm.acm.org; keep up-to-date with technology news at http://technews.acm.org; and find out about association-wide news at our home page, http://www.acm.org. I also wanted to let you know that a number of your future emails from ACM will be addressed from me, including your monthly ACM Technical Interest Profile Service (TIP) messages. Thank you for your membership in ACM, and for your ongoing support of our work to advance computing as a science and a profession. Best regards, Hugh Ffrench Your ACM Customer Service Representative Follow ACM on: LinkedIn, http://www.linkedin.com/groups?home=&gid=36836 Twitter, http://twitter.com/theofficialacm Facebook, http://www.facebook.com/pages/ACM-Association-for-Computing-Machinery/17927643151 ------------------------------------------- Email on record: perlman@turing.acm.org ------------------------------------------- From renewal_receipt@acm.org Thu Sep 4 19:21:48 2014 Return-Path: Received: from acmsmtp03.acm.org ([172.16.10.80]) by turing.acm.org (8.13.1/8.13.1) with ESMTP id s84NLmea014904 for ; Thu, 4 Sep 2014 19:21:48 -0400 Received: from acmweb05.acm.org (acmweb05 [172.16.10.38]) by acmsmtp03.acm.org (Postfix) with ESMTP id 325116E580E3 for ; Thu, 4 Sep 2014 19:21:48 -0400 (EDT) Date: Thu, 4 Sep 2014 19:21:48 -0400 (EDT) From: renewal_receipt@acm.org To: perlman@turing.acm.org Message-ID: <1937256671.2222.1409872908291.JavaMail.nobody@acmweb05.acm.org> Subject: ACM Online Renewal MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit X-Mailer: ColdFusion 9 Application Server Status: R X-Status: X-Keywords: Gary Perlman PROFESSIONAL Client No: 2463016 Order: 10542368 Date: 04-Sep-2014 ======================================================================== Address Information Ship to: Gary Perlman 4688 Av Westmount Westmount QC H3Y 1X1 Canada Bill to: Gary Perlman 4688 Av Westmount 4688 Av Westmount Westmount QC H3Y 1X1 Canada ======================================================================== Memberships & Subscriptions Name: Professional Membership Qty: 1 Line Total: $50 Amount Paid: $50.00 Amount Due: $0 Name: Communications Of The Acm - Print Qty: 1 Line Total: $0 Amount Paid: $0 Amount Due: $0 Name: Acm Digital Library Qty: 1 Line Total: $99 Amount Paid: $99.00 Amount Due: $0 Memberships & Subscriptions Sub-Total Line Total: $0 Amount Paid: $149 Amount Due: $0 ---------------------------------------------------------------------------------- Single Purchase Items Name: Email Forwarding Account Qty: 1 Line Total: 0 Amount Paid: $0 Amount Due: $0 Name: Technews Qty: 1 Line Total: 0 Amount Paid: $0 Amount Due: $0 Single Purchase Sub-Total Line Total: $0 Amount Paid: $0 Amount Due: $0 ---------------------------------------------------------------------------------- Grand Total Amount Paid: $149 Amount Due: $0 ======================================================================== Payment Information Method: Credit Card Type: VISA Number: ************0743 Expiration: 01-Nov-2016 Name: Gary Perlman Approved: YES Batch Date/Sequence: 04-Sep-2014 / 800 ======================================================================== ======================================================================== From acmhelp@hq.acm.org Tue Aug 12 09:04:35 2014 Return-Path: Received: from na01-by2-obe.outbound.protection.outlook.com (mail-by2lp0239.outbound.protection.outlook.com [207.46.163.239]) by turing.acm.org (8.13.1/8.13.1) with ESMTP id s7CD4Xhq019544 for ; Tue, 12 Aug 2014 09:04:34 -0400 Received: from DM2PR05MB445.namprd05.prod.outlook.com (10.141.104.154) by DM2PR05MB447.namprd05.prod.outlook.com (10.141.104.150) with Microsoft SMTP Server (TLS) id 15.0.1005.10; Tue, 12 Aug 2014 13:04:32 +0000 Received: from DM2PR05MB445.namprd05.prod.outlook.com ([169.254.15.186]) by DM2PR05MB445.namprd05.prod.outlook.com ([169.254.15.186]) with mapi id 15.00.1005.010; Tue, 12 Aug 2014 13:04:32 +0000 From: ACM Member Help Utility To: "'Gary PERLMAN'" Subject: RE: print delivery of CACM Thread-Topic: print delivery of CACM Thread-Index: AQHPtXs2AktGeIZWIUGIzekIhlzqWJvM8Kdw Date: Tue, 12 Aug 2014 13:04:32 +0000 Message-ID: <41c1f8c1a02c4351ac44f990805a7fe4@DM2PR05MB445.namprd05.prod.outlook.com> References: In-Reply-To: Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-originating-ip: [65.128.222.88] x-microsoft-antispam: BCL:0;PCL:0;RULEID:;UriScan:; x-forefront-prvs: 0301360BF5 x-forefront-antispam-report: SFV:NSPM;SFS:(10009004)(6009001)(199003)(71364002)(39064003)(13464003)(377454003)(189002)(77982001)(50986999)(79102001)(555904002)(31966008)(74502001)(85306004)(20776003)(19580405001)(87936001)(2656002)(74662001)(54356999)(76176999)(99396002)(66066001)(80022001)(81342001)(106116001)(83072002)(81542001)(15202345003)(106356001)(46102001)(107046002)(76482001)(4396001)(107886001)(110136001)(33646002)(15975445006)(21056001)(15974865002)(105586002)(86362001)(19580395003)(92566001)(83322001)(85852003)(76576001)(101416001)(77096002)(74316001)(95666004)(99286002)(24736002)(108616003);DIR:OUT;SFP:1101;SCL:1;SRVR:DM2PR05MB447;H:DM2PR05MB445.namprd05.prod.outlook.com;FPR:;MLV:sfv;PTR:InfoNoRecords;A:1;MX:1;LANG:en; Content-Type: text/plain; charset="us-ascii" MIME-Version: 1.0 X-OriginatorOrg: hq.acm.org Content-Transfer-Encoding: 8bit X-MIME-Autoconverted: from quoted-printable to 8bit by turing.acm.org id s7CD4Xhq019544 Status: R X-Status: X-Keywords: Member No. 2463016 Expiration Date: December 31st, 2014 Dear Gary, Thank you for contacting ACM. My name is Hugh and I will be happy to assist you today. I will suspend your print CACM shipments. You will receive the September issue, then they will stop. If you have further questions and/or comments, please do not hesitate to contact me. Have a wonderful day! Kind Regards, Hugh Ffrench ACM Member Services 2 Penn Plaza, Suite 701 New York, NY 10121 acmhelp@acm.org P: 1.212.626.0500 F: 1.212.944.1318 myACM is your control center for managing your ACM Membership and Services, https://myacm.acm.org -----Original Message----- From: Gary PERLMAN [mailto:perlman@turing.acm.org] Sent: Monday, August 11, 2014 10:45 AM To: acmhelp@acm.org Subject: print delivery of CACM I subscribe to the ACM DL, and I only read ACM publications online. Each time I receive a copy of the CACM, it irritates me because it is a waste of paper and postage (in my case, to Canada). I don't knoewhat the ACM is spending on printing and mailing, but I would prefer that the ACM saved the money and stop filling my recycle bin. Maybe e-only could be an option. I tried to find such an option, but I could not even find a place to sign in at www.acm.org. I looked on the sitemap and clicked on "Subscribe to Communications" https://campus.acm.org/public/genpubqj/cacm and that was a dead link. I found my way to Communications Help: http://cacm.acm.org/help but could not find any information on delivery options. Gary Perlman Member #2463016