From perlman@oclc.org Wed Jul 29 15:48:43 1998 Received: from oclc.org (fssun10.dev.oclc.org [132.174.19.11]) by mail.acm.org (8.8.5/8.7.5) with SMTP id PAA56610 for ; Wed, 29 Jul 1998 15:48:41 -0400 Received: from dev1.NISDEV (dev1.dev.oclc.org) by oclc.org (4.1/SMI-4.1) id AA11652; Wed, 29 Jul 98 15:56:28 EDT Received: from oclc.org by dev1.NISDEV (SMI-8.6/SMI-SVR4) id PAA10927; Wed, 29 Jul 1998 15:56:27 -0400 Message-Id: <35BF7E6C.34D33E78@oclc.org> Date: Wed, 29 Jul 1998 15:56:28 -0400 From: Gary Perlman Organization: OCLC Online Computer Library Center X-Mailer: Mozilla 4.04 [en] (WinNT; I) Mime-Version: 1.0 To: pagekeeper_marketing@caere.com, perlman@acm.org, webmaster@digitalriver.com Subject: pagekeeper Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Status: RO I bought pagekeeper on the web last week because I wanted to do OCR scanning of tiff images embedded in PDF for the HCI Bibliography (http://www.hcibib.org). Pagekeeper does OCR on tiff, but it does not do OCR on tiff in PDF document. I was misled by your description of pagekeeper. Can I return pagekeeper? It's way too slow on a P166 with 64M to be of any use for anything else for me. If I can't return it, can I sell it to someone else? Customer Number 198293 Order Number 432785 Order Date 22-JUL-98 Gary PERLMAN, OCLC Online Computer Library Center 6565 Frantz Road, Dublin, Ohio 43017 USA Voice: +1-614-761-5058 Fax: +1-614-793-0915 Email: perlman@acm.org WWW: www.acm.org/~perlman From perlman@turing.acm.org Tue Aug 25 09:12:27 1998 Received: from turing.acm.org (turing.acm.org [199.222.69.20]) by mail.acm.org (8.8.5/8.7.5) with SMTP id JAA61490 for ; Tue, 25 Aug 1998 09:12:26 -0400 Received: by turing.acm.org; id AA15870; Tue, 25 Aug 1998 09:12:17 -0400 From: Gary PERLMAN Message-Id: <9808251312.AA15870@turing.acm.org> Subject: Re: pagekeeper To: perlman@oclc.org (Gary Perlman) Date: Tue, 25 Aug 1998 09:12:16 -0400 (EDT) Cc: pagekeeper_marketing@caere.com, perlman@acm.org, webmaster@digitalriver.com In-Reply-To: <35BF7E6C.34D33E78@oclc.org> from "Gary Perlman" at Jul 29, 98 03:56:28 pm X-Mailer: ELM [version 2.4 PL25] Content-Type: text Status: RO I have recieved no reply on this request from Caere, so I am going to dispute the charge with my VISA. Gary Perlman > I bought pagekeeper on the web last week because I wanted to do OCR > scanning of tiff images embedded in PDF for the HCI Bibliography > (http://www.hcibib.org). Pagekeeper does OCR on tiff, but it does not > do OCR on tiff in PDF document. I was misled by your description of > pagekeeper. > > Can I return pagekeeper? It's way too slow on a P166 with 64M to be of > any use for anything else for me. > > If I can't return it, can I sell it to someone else? > > Customer Number 198293 > Order Number 432785 > Order Date 22-JUL-98 > > Gary PERLMAN, OCLC Online Computer Library Center > 6565 Frantz Road, Dublin, Ohio 43017 USA > Voice: +1-614-761-5058 Fax: +1-614-793-0915 > Email: perlman@acm.org WWW: www.acm.org/~perlman > > From custserv@DigitalRiver.com Fri Aug 28 12:35:53 1998 Received: by ntmail.digitalriver.com with Internet Mail Service (5.5.1960.3) id ; Fri, 28 Aug 1998 11:51:53 -0500 Message-Id: From: Custserv To: 'Gary PERLMAN' Subject: RE: pagekeeper Date: Fri, 28 Aug 1998 11:51:47 -0500 Mime-Version: 1.0 X-Mailer: Internet Mail Service (5.5.1960.3) Content-Type: text/plain; charset="iso-8859-1" Status: RO Gary, We can not cancel page keeper without an authorization from the main vendor. Customer Service Digital River, Inc. service@digitalriver.com WMS -----Original Message----- From: Gary PERLMAN [mailto:perlman@turing.acm.org] Sent: Tuesday, August 25, 1998 8:12 AM To: perlman@oclc.org Cc: pagekeeper_marketing@caere.com; perlman@acm.org; webmaster@digitalriver.com Subject: Re: pagekeeper I have recieved no reply on this request from Caere, so I am going to dispute the charge with my VISA. Gary Perlman > I bought pagekeeper on the web last week because I wanted to do OCR > scanning of tiff images embedded in PDF for the HCI Bibliography > (http://www.hcibib.org). Pagekeeper does OCR on tiff, but it does not > do OCR on tiff in PDF document. I was misled by your description of > pagekeeper. > > Can I return pagekeeper? It's way too slow on a P166 with 64M to be of > any use for anything else for me. > > If I can't return it, can I sell it to someone else? > > Customer Number 198293 > Order Number 432785 > Order Date 22-JUL-98 > > Gary PERLMAN, OCLC Online Computer Library Center > 6565 Frantz Road, Dublin, Ohio 43017 USA > Voice: +1-614-761-5058 Fax: +1-614-793-0915 > Email: perlman@acm.org WWW: www.acm.org/~perlman > > From griz@digitalriver.com Fri Aug 28 15:10:14 1998 Received: from digitalriver.com (www3.digitalriver.com [208.197.4.8]) by mail.acm.org (8.8.5/8.7.5) with ESMTP id PAA40548 for ; Fri, 28 Aug 1998 15:10:12 -0400 Received: (from griz@localhost) by digitalriver.com (8.8.8/8.8.8) id OAA18430 for perlman@acm.org; Fri, 28 Aug 1998 14:14:00 GMT Date: Fri, 28 Aug 1998 14:14:00 GMT Message-Id: <199808281414.OAA18430@digitalriver.com> From: webmaster@digitalriver.com To: perlman@acm.org Subject: Return Merchandise Authorization Notice Content-Type: text Status: RO Gary Perlman Refund Notice This is not a bill! Thank you for your request for a refund for order 432785. A refund in the amount of $39 has been posted to the credit card used to place your order. The credit was posted on 28-AUG-98. It may take 2-3 days until this refund is posted by your bank. Due to billing cycles, the refund may appear on a later statement than your original order. This is not a bill! Look for "TSI*DIGITAL RIVER INT" as the merchant on your credit card statement. If you have questions please email us at webmaster@digitalriver.com. From danderson@digitalriver.com Fri Aug 28 15:19:31 1998 Received: by ntmail.digitalriver.com with Internet Mail Service (5.5.1960.3) id ; Fri, 28 Aug 1998 14:35:31 -0500 Message-Id: From: Darrick Anderson To: "'perlman@turing.acm.org'" Cc: Scott Platt , "'jeff.barto@caere.com'" Subject: RE: pagekeeper Date: Fri, 28 Aug 1998 14:35:29 -0500 Mime-Version: 1.0 X-Mailer: Internet Mail Service (5.5.1960.3) Content-Type: text/plain; charset="iso-8859-1" Status: RO Dear Gary, Per our phone conversation; a refund has been issued in the amount of US$39.00 for order number 432785. Please allow 3-5 business days for this refund to post to your card. Sincerely, Darrick Anderson Digital River Customer Service service@digitalriver.com DPA > -----Original Message----- > From: Gary PERLMAN [SMTP:perlman@turing.acm.org] > Sent: Tuesday, August 25, 1998 6:12 AM > To: perlman@oclc.org > Cc: PageKeeper_Marketing; perlman@acm.org; webmaster@digitalriver.com > Subject: Re: pagekeeper > > I have recieved no reply on this request from Caere, > so I am going to dispute the charge with my VISA. > > Gary Perlman > > > I bought pagekeeper on the web last week because I wanted to do OCR > > scanning of tiff images embedded in PDF for the HCI Bibliography > > (http://www.hcibib.org). Pagekeeper does OCR on tiff, but it does not > > do OCR on tiff in PDF document. I was misled by your description of > > pagekeeper. > > > > Can I return pagekeeper? It's way too slow on a P166 with 64M to be of > > any use for anything else for me. > > > > If I can't return it, can I sell it to someone else? > > > > Customer Number 198293 > > Order Number 432785 > > Order Date 22-JUL-98 > > > > Gary PERLMAN, OCLC Online Computer Library Center > > 6565 Frantz Road, Dublin, Ohio 43017 USA > > Voice: +1-614-761-5058 Fax: +1-614-793-0915 > > Email: perlman@acm.org WWW: www.acm.org/~perlman > > > > From CPSUWebMail@caere.com Fri Apr 16 15:11:21 1999 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id PAA22051 for ; Fri, 16 Apr 1999 15:11:20 -0400 (EDT) Received: from ocrleader2.caere.com (ocrleader2.caere.com [198.71.75.10]) by mail.acm.org (8.8.5/8.7.5) with ESMTP id PAA42402 for ; Fri, 16 Apr 1999 15:11:19 -0400 Received: by portis.caere.com with Internet Mail Service (5.5.2448.0) id <2WG3BZFJ>; Fri, 16 Apr 1999 12:10:07 -0700 Message-ID: <8491805CA9DFD211A45E00805F65B297571F70@yosemite.local.caere.com> From: CPSU Web Mail To: "'perlman@acm.org'" Subject: Registration Confirmation : Caere Product Support University Date: Fri, 16 Apr 1999 12:10:21 -0700 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2448.0) Content-Type: text/plain Status: RO Thanks for registering with Caere, the leader in scanning software. You're now entitled to receive product support, as well as other benefits (see bottom of this e-mail). Please save this message for future reference. NOTE: This Comfirmation Email is generated automaticly. Please do notreply to this message. If you have a question please send email to Webmaster.cpsu@caere.com . Your Personal Identification Number (PIN) is 2108644. Your PIN will immediately identify you to Caere product support, as well as assist us in helping you quickly. Please refer to this number when corresponding with us. Thank you for providing the following information: Name: Gary Perlman Company: Address: 2008 Lane Rd Columbus, OH 432210 Phone: 6147615058 Fax: Product: OmniPro WIN 32 Bit Upg En Serial Number: 2889A-C00-355162 Registration : 11749891 If you did not receive a Product Registration number in this email please go to http://support.caere.com/cu/ar/updateprodreg.asp and follow the instructions to obtain one. Special benefits of registering: PRODUCT SUPPORT. Caere offers registered users a variety of ways to obtain product support. Visit product support on the web at http://support.caere.com; there you'll also find a link to e-mail our product support staff. You can find answers to common questions via our FaxBack service; call 408-354-8471, select document 5000, and a list of available tech tips will be faxed to you. Both the support web site and the FaxBack service are available 24 hours a day. You can also contact product support live during the business day at 408-395-8319. CUSTOMER SERVICE. Caere's customer service department can assist you with a variety of needs, such as additional product information, upgrading, order status checking, replacement materials, returns, and registration updates. You can reach customer service at 800-654-1187 or 408-395-5733. UPGRADES. Registered users are eligible for specially-priced upgrades to current products. You can reach our upgrade center at 800-736-5730 for more information. To take advantage of special prices available to registered users, point your web browser to http://www.caere.com/offer/weboffer1.asp or call 800-736-5730, offer code #90, within 10 days. UPDATES AND MAILINGS. As a registered user, you're entitled to automatically receive notification of new product releases and other special offers. If you're not interested in receiving these, simply send e-mail to webmaster.cpsu@caere.com with DROP LIST in the subject line. Doing so will not affect your eligibility for product support, nor your eligibility for upgrading your product. Thank you again for registering your Caere product! From david.ramsey@caere.com Mon Apr 19 13:59:00 1999 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id NAA28525 for ; Mon, 19 Apr 1999 13:58:59 -0400 (EDT) Received: from ocrleader2.caere.com (ocrleader2.caere.com [198.71.75.10]) by mail.acm.org (8.8.5/8.7.5) with ESMTP id NAA110978 for ; Mon, 19 Apr 1999 13:58:58 -0400 Received: by portis.caere.com with Internet Mail Service (5.5.2448.0) id <2WG3B7CL>; Mon, 19 Apr 1999 10:57:49 -0700 Message-ID: <8491805CA9DFD211A45E00805F65B2971DA472@yosemite.local.caere.com> From: "Ramsey, David" To: "'perlman@acm.org'" Subject: Pro and new lines Date: Mon, 19 Apr 1999 10:58:08 -0700 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2448.0) Content-Type: text/plain; charset="iso-8859-1" Status: RO Gary, Yeah, we went to a lot of effort to implement the "Styles" feature on Mac OmniPage, just for situations like yours. Unfortunately there is no corresponding feature, nor any way to simulate it, in Windows Pro. -- David Ramsey former Mac OmniPage Team Lead From david.ramsey@caere.com Mon Apr 19 16:43:34 1999 Received: from ocrleader2.caere.com (ocrleader2.caere.com [198.71.75.10]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id QAA21554 for ; Mon, 19 Apr 1999 16:43:18 -0400 (EDT) Received: by portis.caere.com with Internet Mail Service (5.5.2448.0) id ; Mon, 19 Apr 1999 13:42:05 -0700 Message-ID: <8491805CA9DFD211A45E00805F65B2971DA478@yosemite.local.caere.com> From: "Ramsey, David" To: "'Gary PERLMAN'" Subject: RE: Pro and new lines Date: Mon, 19 Apr 1999 13:42:23 -0700 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2448.0) Content-Type: text/plain; charset="iso-8859-1" Status: RO Gary, The second part you can fix. Open the Control Panel, double click on "Scanners and Cameras", and double click on your scanner. In the window that opens, select the "Events" tab, and you'll be able to specify that the scanner button launch Pro instead of the HP scanner software. -----Original Message----- From: Gary PERLMAN [mailto:perlman@turing.acm.org] Sent: Monday, April 19, 1999 1:16 PM To: Ramsey, David Subject: Re: Pro and new lines Okay. Good luck. Hope I'm not the only person in the world to use the feature. I know that all-in-one functionality with few options meets the needs of the vast majority of users. I love it for my scanner's capture of pictures. For OCR, I maintain a bibliographic database into which I scan 500-1000 records per year; after about 300 checks with perl scripts, I check them against the original line-by-line: http://www.hcibib.org/ My other gripe was that the scan button on the scanner activated the HP software, even when Omnipage was running. It would be nice to have Omnipage intercept it. But then, others might complain if you did. > I'll guarantee you'll be able to do this in the version of Pro I'm working > on. But it's a ways off... > > -----Original Message----- > From: Gary PERLMAN [mailto:perlman@turing.acm.org] > Sent: Monday, April 19, 1999 11:13 AM > To: Ramsey, David > Subject: Re: Pro and new lines > > > Bummer. It seems like there should be a way to get > the character recognition output out before it does > all the steps that I don't want it to do. > > I'll try TextBridge. :-( > > > Gary, > > > > Yeah, we went to a lot of effort to implement the "Styles" feature on Mac > > OmniPage, just for situations like yours. > > > > Unfortunately there is no corresponding feature, nor any way to simulate > it, > > in Windows Pro. > > > > -- David Ramsey > > former Mac OmniPage Team Lead > > > From techies@sykes.com Tue Apr 20 09:33:31 1999 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id JAA23601 for ; Tue, 20 Apr 1999 09:33:30 -0400 (EDT) Received: from Sykes.Com (nseicus.sterling.sykes.com [198.182.210.233]) by mail.acm.org (8.8.5/8.7.5) with ESMTP id JAA45050 for ; Tue, 20 Apr 1999 09:33:29 -0400 Received: (from nobody@localhost) by Sykes.Com (8.8.8+Sun/8.8.8) id HAA21883; Tue, 20 Apr 1999 07:33:29 -0600 (MDT) Date: Tue, 20 Apr 1999 07:33:29 -0600 (MDT) From: Caere Technical Support Message-Id: <199904201333.HAA21883@Sykes.Com> To: perlman@acm.org Cc: tech@caere.com Subject: RE: FW: XXX: Windows 98: OmniPage Pro 9.X: OCR Status: RO Dear Caere Customer, Thank you for your email regarding your Caere software. What you will need to do is go to Tools>Options and to the Page Format tab. You will need to play with the settings in the Output Format section to see what works best with your document. Also, you should manually zone your text sections as text, rather than letting the software do it automatically. This will give you better accuracy. If you have any further questions, please don't hesitate to give us a call here at 408-395-8319 or contact us through email at techies@caere.com. Regards, Lucretia Caere Technical Support Original Message Below ------------------------------------------------ From: Techies To: support@caere.com Subject: FW: XXX: Windows 98: OmniPage Pro 9.X: OCR Date: Fri, 16 Apr 1999 12:20:21 -0700 X-Mailer: Internet Mail Service (5.5.2448.0) > ---------- > From: CPSU Web Mail > Sent: Friday, April 16, 1999 12:20:21 PM > To: Techies > Subject: XXX: Windows 98: OmniPage Pro 9.X: OCR > Auto forwarded by a Rule > PIN: 2108644 Serial Number: 2889A-C00-355162 Name: Gary Perlman Company: Address: 2008 Lane Rd City: Columbus State: OH Zip: 432210 Country: USA Phone: 6147615058 Fax #: E-Mail: perlman@acm.org Platform Name: Windows 98 Product: OmniPage Pro 9.X Category: OCR Scanner: HP 6100c Hardware: Pentium Problem Description: I want to OCR-scan so that (1) a newline is inserted when there is a newline in the image, and (2) no other newlines are inserted. I've used Caere sw on a mac for years and was able to do this with an option to map newlines to newlines. The closest I've come is to use a single column table zone, but when I save it, Omnipage has inserted newlines which I can't turn off. Basically, I need to figure out how to turn off a variaety of "smarts" so that something like: 1. The dog jumped over the hill. 2. The big red dog jumped over the very large hill. Gets recognized and saved as two lines (or paragraphs, if you prefer to call it that). ------------------------------------------------ From techies@sykes.com Thu Apr 22 18:46:24 1999 Received: from Sykes.Com (nseicus.sterling.sykes.com [198.182.210.233]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id SAA22360 for ; Thu, 22 Apr 1999 18:46:19 -0400 (EDT) Received: (from nobody@localhost) by Sykes.Com (8.8.8+Sun/8.8.8) id QAA21996 for perlman@turing.acm.org; Thu, 22 Apr 1999 16:46:21 -0600 (MDT) Date: Thu, 22 Apr 1999 16:46:21 -0600 (MDT) From: Caere Technical Support Message-Id: <199904222246.QAA21996@Sykes.Com> To: perlman@turing.acm.org Subject: RE: Re: FW: XXX: Windows 98: OmniPage Pro 9.X: OCR Status: RO Dear Caere Customer, Thank you for your email regarding your Caere software. We're sorry to hear that you were unsatisfied with OmniPage Pro. If you would like to return the product, please contact our Customer Service Department at 1-800-654-1187. They will be able to assist you from there. If you have any further questions, please don't hesitate to give us a call here at 408-395-8319 or contact us through email at techies@caere.com. Regards, Lucretia Caere Technical Support Original Message Below ------------------------------------------------ From: Techies To: support@caere.com Subject: Re: FW: XXX: Windows 98: OmniPage Pro 9.X: OCR Date: Tue, 20 Apr 1999 10:38:46 -0400 (EDT) X-Mailer: ELM [version 2.4 PL25] > ---------- > From: Gary PERLMAN[SMTP:PERLMAN@TURING.ACM.ORG] > Sent: Tuesday, April 20, 1999 7:38:46 AM > To: Techies > Subject: Re: FW: XXX: Windows 98: OmniPage Pro 9.X: OCR > Auto forwarded by a Rule > Thanks. There are no options for what I was able to do on the Mac. I've just ordered TextBridge to see if that will work for me. Former Caere User > > Dear Caere Customer, > > Thank you for your email regarding your Caere software. > > What you will need to do is go to Tools>Options and to the Page Format tab. You will need to play with the settings in the Output Format section to see what works best with your document. Also, you should manually zone your text sections as text, rather than letting the software do it automatically. This will give you better accuracy. > > If you have any further questions, please don't hesitate to give us a call here at 408-395-8319 or contact us through email at techies@caere.com. > > Regards, > > Lucretia > Caere Technical Support > > Original Message Below > ------------------------------------------------ > From: Techies > To: support@caere.com > Subject: FW: XXX: Windows 98: OmniPage Pro 9.X: OCR > Date: Fri, 16 Apr 1999 12:20:21 -0700 > X-Mailer: Internet Mail Service (5.5.2448.0) > > > > > ---------- > > From: CPSU Web Mail > > Sent: Friday, April 16, 1999 12:20:21 PM > > To: Techies > > Subject: XXX: Windows 98: OmniPage Pro 9.X: OCR > > Auto forwarded by a Rule > > > PIN: 2108644 > Serial Number: 2889A-C00-355162 > > Name: Gary Perlman > Company: > Address: 2008 Lane Rd > City: Columbus > State: OH > Zip: 432210 > Country: USA > Phone: 6147615058 > Fax #: > E-Mail: perlman@acm.org > > Platform Name: Windows 98 > Product: OmniPage Pro 9.X > Category: OCR > Scanner: HP 6100c > Hardware: Pentium > > Problem Description: > I want to OCR-scan so that (1) a newline is inserted when there is a newline > in the image, and (2) no other newlines are inserted. I've used Caere sw on > a mac for years and was able to do this with an option to map newlines to > newlines. The closest I've come is to use a single column table zone, but > when I save it, Omnipage has inserted newlines which I can't turn off. > Basically, I need to figure out how to turn off a variaety of "smarts" so > that something like: > > 1. The dog jumped over the hill. > 2. The big red dog jumped over the very large hill. > > Gets recognized and saved as two lines (or paragraphs, if you prefer to call > it that). > > ------------------------------------------------ > ------------------------------------------------ From update@caere.com Sat Jul 17 20:15:27 1999 Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.9.2/8.9.2) with ESMTP id UAA03076 for ; Sat, 17 Jul 1999 20:15:27 -0400 (EDT) Received: from ocrleader2.caere.com (ocrleader2.caere.com [198.71.75.10]) by mail.acm.org (8.8.5/8.7.5) with ESMTP id UAA14246 for ; Sat, 17 Jul 1999 20:15:26 -0400 Received: by portis.caere.com with Internet Mail Service (5.5.2448.0) id ; Sat, 17 Jul 1999 17:13:48 -0700 Message-ID: <8491805CA9DFD211A45E00805F65B297CD8A4E@yosemite.local.caere.com> From: "Caere, your scanning software company" To: "'perlman@acm.org'" Subject: Scanner Software News You Can Use Date: Sat, 17 Jul 1999 17:13:46 -0700 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2448.0) Content-Type: text/plain; charset="iso-8859-1" Status: RO Hi! This is the latest quarterly customer newsletter from Caere, the makers of OmniPage Pro(r), OmniForm, PageKeeper Pro, OmniPage Web and more. We're sending it to you because you use one or more of those products and we want to keep in touch. What's in it for you? Product news, tips and tricks, contests and more. Take a quick look at the list of contents below and we bet you'll see something of interest. (Naturally, it's easy to cancel your free subscription. Just reply to this e-mail with the word "Cancel" in the subject line or first line. We'll miss you, but you won't receive any more newsletters. If your e-mail application doesn't support automatic replies, send your cancellation note to update@caere.com . In this issue: ** Contest Winners and Their Stories, Plus a New Contest ** Meet OmniPage Pro Scanner Suite ** Get Your Own Customized Start Page ** Good Advice from Caere's Scanner Test Lab Engineers ** Caere MyYahoo! Tips and Tricks ** We Want Your Feedback! CONTEST WINNERS AND THEIR STORIES, PLUS A NEW CONTEST We had multiple winners in our last contest, in which we asked people to send in their true stories of the most interesting ways they had used Caere products. Winners received their choice of the latest Caere software: OmniForm 4.0, PageKeeper Pro 3.0 or OmniPage Web 1.0. Some of their stories are below. They may give you ideas for new ways to use your scanner. Winners, thanks for sharing! For our next contest, please write and tell us the one enhancement you'd love to see in your favorite Caere software product. We need your feedback to make the best possible products! The best suggestions will win a free copy of our newest product, OmniPage Pro Scanner Suite, which gives you four great scanner products in one box! (There's a brief introduction to Scanner Suite later in this newsletter.) Send your e-mail entry to update@caere.com by July 30 and write "Contest" in the subject line. Please note that your entry becomes the property of Caere Corporation and may be used without further compensation to you. We're looking forward to your suggestions! Now, here are a few of the stories we received. ** From James E. Kronour of Kentwood, Michigan: "My wife's father wrote many poems which were typed with a typewriter back in 1954. She now in 1999 desires to prepare them to submit to a publisher. Recently I purchased a scanner and OmniPage Pro 9.0. How sweet it is not to retype all these poems. I can now scan them and then I am able to change to any font and/or style to meet the requirements of a publisher." ** From James T. Herron of Canonsburg, Pennsylvania: "On August 23, 1872, a former school teacher named Thomas Maxwell Potts issued Volume I, Number 1 of The Canonsburg Herald, a weekly, Canonsburg Pennsylvania's first newspaper. The early issues had just four pages and ran mostly to patent medicine ads and articles copied from other newspapers. "In November 1997, I used Caere's OmniPage Pro to reproduce items from these early newspapers. The newspapers, printed on paper with at least some rag content, were still in good condition, but the type had been set by hand and the typefaces were archaic. Even so, OmniPage Pro chewed them up and spit them out remarkably well. The program could even read some of the fancy typefaces. The result was published as fourteen pages in the Jefferson College Times, the Canonsburg historical society's quarterly. "The old printer, Maxwell Potts, had done most of the work by hand. He hired itinerant printers and on the evening the newspaper was printed, somebody would have to help run the hand press. His diaries, which he kept until he was very old, are still in existence, as are the files of his newspaper. "He probably would expect the newspaper to have survived, but he would be amazed and delighted that an optical character reading program would make it possible for newspaper articles that he wrote a century and a quarter before to be republished. Actually, it still is amazing." ** From a user who wished to remain anonymous: "I have arthritis very badly in my hands. I work for the government, which only last year started keeping everything on a LAN server. A task that fell to me was typing a 500-page Policy and Procedures Manual into that server's storage. I was simply not able to do it, nor could I afford to quit my job. You likely have already guessed, but I scanned it ALL. The text, the tables, all of it. OmniPage Pro worked like a whiz! My daughter lent me her Zip drive and I got it all on it, took it to the office and uploaded it. I was given three months originally for this project, but had it done in just over a month. People sit and design programs, and maybe never know how much people like me appreciate them." MEET OMNIPAGE PRO SCANNER SUITE Introducing the all-new OmniPage Pro Scanner Suite for Windows 95/98/NT -- a power-packed collection of the four best scanner software packages in one box, at one great price! New OmniPage Pro Scanner Suite contains: -- OmniPage Pro(R) 9.0. Get over 99% accuracy with the latest version of the world's best-selling optical character recognition (OCR) software. Even with degraded copies and faxes, you'll get unsurpassed accuracy and finish projects faster -- Adobe(R) PhotoDeluxe(R) Business Edition. The leading photo editing software gives you the power to create high quality output for print or the Web. Guides you through every step. -- PageKeeper Pro 3.0, the best document manager available. PageKeeper Pro helps you organize and manage paper documents, scanned images and electronic documents. Find the exact files you need in seconds. -- Post-it(R) Software Notes from 3M, the popular software that lets you attach electronic Post-it(R) Notes anywhere. Just click on the Post-it(R) Note Pad and type, then file, print or send notes. OmniPage Pro Scanner Suite is only $99.95. Normal retail price for these four great products is $214, so you save over 50% on this special offer. If you'd like to order Scanner Suite, just point your browser to... http://www.caere.com/suite/special.asp GET YOUR OWN CUSTOMIZED START PAGE You can open your browser each day to a Caere MyYahoo! start page that includes the latest news about scanning software, scanners and digital cameras, plus technology-related small-business tips, as well as links to Caere technical support, product registration, special offers, tips and tricks, and more. Yahoo! Inc. and Caere Corporation are offering a co-branded Caere My Yahoo! start page for users of Caere software and visitors to the Caere Web site. The Caere MyYahoo! start page provides one-click access to fresh, dynamic information on scanning and digital imaging while also providing instant, personalized access to Yahoo!'s Web content and services. The start page lets you fully personalize your Web experience with updated national news, sports and financial information, local weather reports and more. The entire suite of Yahoo! free member services is available to Caere customers. "Fortified with Yahoo!" is a new sticker you'll see on Caere product boxes and on the Caere Web site home page. If you click it on the home page, you'll go to... http://www.caere.com/yahoo There you can choose to sign up for your own Caere MyYahoo! start page or add Caere to your existing MyYahoo! start page. It's a great way to keep up to date with technology news of interest to you as well as the latest from Caere. So start Yahoo!ing today! GOOD ADVICE FROM CAERE'S SCANNER TEST LAB ENGINEERS Each time Caere comes out with a new product or an update of an existing product, engineers in our Scanner Test Lab have to make sure it works with as many scanners as possible, starting with the most popular models. During this process, they develop a lot of expertise about current scanners. We asked two of those engineers, Bill Vassar and Ray Van Nuland, for any tips they could offer that might prove helpful to scanner users. Here's what they said: Bill: The first thing you should do when you bring home any scanner is go to that company's Web site and download the latest drivers for it. That's what we do in the Lab. We rarely use what comes with the scanner. On those Web sites there are a lot of bug fixes, patches, suggestions, problems to look for, information -- it's really critical for people to do that. Ray: My first suggestion is to read the directions. As an example, take one of the current HP scanners. If you vary from the steps they lay out, the scanner's not going to install. They include a huge poster in the box of steps to follow, and it's there for a reason. Speaking of HP, if you're setting up an older HP scanner on Windows 98, you're going to need a newer version of their DeskScan software. If you use anything else, you could run into some problems. By the way, in Windows 98 there are some built-in drivers for HP and UMAX scanners, but they don't have all of the features of the drivers that ship with the scanners, so I wouldn't try using them with Caere products. Use the drivers that come with the scanner, and, as we say, go to the manufacturer's Web site for the latest. Bill: People often ask about speeding up scans. Sometimes getting the manufacturer's latest drivers will help in that area, too. Ray: For speeding up scanning, I suggest making sure you have plenty of free space on your hard disk and a good amount of memory. If you double your memory, you'll probably double the speed of your scanner. Especially if you only have about 32 MB of memory. Bill: And for hard disk space, make sure you have at least 50 MB free. People have a tendency to take a 2 GB hard disk and run it with 8 MB free. Well, that's their swap file. Remember, you're dealing with 25 MB files or bigger. Color scans can take an hour when the system has to do a lot of swapping -- taking this chunk, put it here, go to this chunk and work on it, go back and get the first chunk. You don't see this mentioned too often in reviews. Ray: Probably because the reviewers' machines have a ton of RAM. Also, we should mention that in the case of NT, you should go to Control Panel\System\Performance and set your paging file -- which is like a swap file in Windows 3.1, 95 and 98 -- to 200 MB minimum and maximum. Your scans will go much faster. Bill: And keep your disk defragmented. Run your defragger once a month at least. If you're doing a lot of scanning, run it once a week. CAERE MY YAHOO! TIPS AND TRICKS When you begin using your Caere MyYahoo! start page (see above), you'll discover frequent tips and tricks for getting the most out of Caere products. Here's a recent example: ** Virtual Filing is its Own Reward ** A filing system is an aid to memory-an organized way of answering the eternal question: "Now where did I put that?" Most systems are alphabetical because even an overtaxed brain can remember that "G" comes after "F." The potential weak link lies in remembering the applicable letter. Say you filed an article on rising property taxes, and later you want to read it again. Is the article filed under "P" for Property Tax, "T" for Taxes or "H" for Home Expenses? Good or bad, a filing system is a representation of somebody's brain, and as we all know, some brains work better than others. PageKeeper Pro document management software simplifies the filing process tremendously by indexing every word of your documents, and by creating a database of links instead of actual documents. This results in two immediate benefits for you: -- You can quickly find any document just by remembering words it is likely to contain. The property tax article would be quite easy to find. You would ask PageKeeper to get files containing the words "property tax" and moments later it would present you with a list of documents containing the words you specified, with the words "property tax" highlighted in each document for easy skimming. -- You can have multiple links to the same document. This enables you to organize document links in as many ways as you can think of, so documents that have some relationship to each other are grouped together logically. Remember, the actual documents never move, but the links to them -- and the thumbnail images representing those links -- can be stored in as many folders as you want. So you could have a thumbnail of the property tax article in a Property Tax folder, a Taxes folder, a Home Expenses folder and another folder called Letters to the Editor. Grouping the thumbnails logically saves you search time and also, in the case of project folders, can make sure you have all the material you need in one place. PageKeeper Pro has other features designed to automate filing and retrieval. For example, Smart Folders allow you to specify filing parameters such as key words or phrases, file type, document size and date. Suppose you'd like to have all documents containing the name of a client called Smith Contracting filed in a single folder named "Smith Contracting" within a parent folder named "Clients." PageKeeper Pro's Smart Folders feature will place the documents in the correct folder automatically, saving you time and effort. Now all of your existing documents related to Smith Contracting are filed. And any future documents containing Smith Contracting that come in will be filed as well -- without your having to lift a finger. And you can eliminate the need to bring documents into PageKeeper Pro manually by using Folder Watch(tm). This timesaving feature automatically adds documents to PageKeeper Pro as soon as the documents are saved to or moved to designated folders on your hard disk. PageKeeper Pro also tracks any changes that you make to your filed documents. If you edit a report or touch up a photo, PageKeeper Pro automatically updates the index and thumbnail with your changes. Or if you move a document to another directory on your hard disk, PageKeeper Pro always knows where it is. There's no need to manually re-index or worry if you'll be able to find a document. For more information about PageKeeper Pro, point your browser to http://www.caere.com/products/pagekeeper/ WE WANT YOUR FEEDBACK! Please send your feedback -- ideas, complaints, compliments -- to us at update@caere.com . And thanks for reading this issue of the Caere e-mail customer newsletter!