From MAILER-DAEMON Wed Apr 18 21:50:23 2001 Date: 18 Apr 2001 21:50:23 -0400 From: Mail System Internal Data Subject: DON'T DELETE THIS MESSAGE -- FOLDER INTERNAL DATA Message-ID: <987645023@turing.acm.org> X-IMAP: 0987003156 0000000006 Status: RO This text is part of the internal format of your mail folder, and is not a real message. It is created automatically by the mail system software. If deleted, important folder data will be lost, and it will be re-created with the data reset to initial values. From perlman@turing.acm.org Wed Apr 11 10:37:12 2001 -0400 Return-Path: Received: from grendel.noc.sbc.edu (grendel.noc.sbc.edu [198.28.62.80]) by turing.acm.org (8.11.0/8.8.7) with ESMTP id f3BEbB223385 for ; Wed, 11 Apr 2001 10:37:11 -0400 Received: from sbc.edu (55-172.host.sbc.edu [198.28.55.172]) by grendel.noc.sbc.edu (2.1.2/8.9.1/Execmail 2.1) with ESMTP id KAA20006 for ; Wed, 11 Apr 2001 10:37:24 -0400 Message-ID: <3AD46D06.1CC3E22@sbc.edu> Date: Wed, 11 Apr 2001 10:41:16 -0400 From: Liz Linton Organization: Sweet Briar College X-Mailer: Mozilla 4.7 (Macintosh; I; PPC) X-Accept-Language: en MIME-Version: 1.0 To: Gary PERLMAN Subject: Re: Library User Interface Issues References: Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Status: RO X-Status: A X-Keywords: X-UID: 1 Thank you so much, Gary. Your site is awesome! Esp. the query service. I added the links you suggested. Please join the list, if you haven't already. I think we're all going to have a big time there! :) --Liz Gary PERLMAN wrote: > > Here are some links you might want to add: > The HCI Bibliography http://www.hcibib.org/ > >From it, you can find long lists of links on relevant topics. > The featured query can give you a recent book list. > > The page: http://www.cochran.sbc.edu/luii/links.html > has a link labeled: Readings in HCI, UI, & HF, > which is the name of this page: > http://www.acm.org/~perlman/readings.html > > I maintain a query on OPACs and HCI in HCI Webliography, > Here is a search to retrieve the search: > http://www.hcibib.org/gs.cgi?word=checked&terms=U.hcibib.opac > I clicked on that search and got 68 records. > > Here are some OCLC-related links: > http://www.hcibib.org/gs.cgi?terms=oclc&file=internet > I work at OCLC on FirstSearch. > > Gary Perlman > > On Tue, 10 Apr 2001, Liz Linton wrote: > > > Announcing new list for usability specialists marketing to libraries: > > > > LUII: Library User Interface Issues is a forum for librarians, usability > > engineers, user experience strategists and other professionals to > > discuss issues of usability as they apply to online subscription > > resources in the library environment. > > > > I hope that together we can create usability standards for online > > products that are marketed to libraries, and develop a useful website > > for rating usability. Most of all, by communicating together, we can > > improve the usability of existing and future services. > > > > A rudimentary web site is taking shape at: > > http://www.cochran.sbc.edu/luii/ > > > > I welcome your suggestions and discussion. > > > > Sincerely, > > Liz Linton > > Electronic Resources Librarian > > Sweet Briar College > > > > 804-381-6315 > > melinton@sbc.edu > > > > To read this list on the web, please visit: > > http://www.topica.com/lists/luii > > > > --------------------------------------------------------- > > About CHI-WEB: http://www.acm.org/sigchi/web/chi-web.html > > --------------------------------------------------------- > > -- Liz Linton Electronic Serials Librarian Sweet Briar College 804-381-6315 From perlman@turing.acm.org Tue Apr 10 22:22:53 2001 -0400 Return-Path: Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.11.0/8.8.7) with ESMTP id f3B2Mq218494 for ; Tue, 10 Apr 2001 22:22:52 -0400 Received: from outmta003.topica.com (outmta003.topica.com [206.132.75.200]) by mail.acm.org (8.9.3/8.9.3) with SMTP id WAA46854 for ; Tue, 10 Apr 2001 22:22:03 -0400 To: perlman@acm.org From: Topica Support Subject: Welcome to luii@topica.com Date: Tue, 10 Apr 2001 19:12:45 -0700 Message-ID: <0.0.651409251-951758591-986955165@topica.com> Reply-To: support@get.topica.com Status: RO X-Status: X-Keywords: X-UID: 2 Hello! You've been successfully added to LUII, hosted at Topica. Please take a moment to read the information below and save it for future reference. If you believe someone has used your email address without your consent, please contact Topica's Abuse Team at: abuse@get.topica.com A WORD FROM LUII ==================================================== Here is a welcome message from liz linton: ------------------------------------------------------- Thanks for joining this list. Here's what it's all about: LUII: Library User Interface Issues is a forum for librarians, usability engineers, user experience strategists and other professionals to discuss issues of usability as they apply to online subscription resources in the library environment. To subscribe to the list, send an email to: luii-subscribe@topica.com To unsubscribe from the list, send an email to: luii-unsubscribe@topica.com To send message to the list, send an email to: luii@topica.com I hope that together we can create usability standards for online products that are marketed to libraries, and develop a useful website for rating usability. Most of all, by communicating together, we can improve the usability of existing and future services. A very rudimentary web site is taking shape at: http://www.cochran.sbc.edu/luii/ I welcome your suggestions and discussion. Sincerely, Liz Linton Electronic Resources Librarian Sweet Briar College 804-381-6315 melinton@sbc.edu To read this list on the web, please visit: http://www.topica.com/lists/luii ------------------------------------------------------- A WORD FROM TOPICA ==================================================== Make the most of your subscription with My Topica, the easiest way to manage all of your email at Topica. Here's what you can do: * Manage all your subscriptions in one central location. * Quickly subscribe to and unsubscribe from any list at Topica. * Put messages on hold if you're on vacation. * Easily change between message digests and individual messages. Sign up for a free My Topica account here: http://www.topica.com/partner/sysmes1/my HELP DESK ==================================================== Should you choose to unsubscribe, simply click the Easy Unsubscribe link at the bottom of any newsletter or discussion message. Still have questions? We're here to help. Check out Topica's Help section at: http://www.topica.com Or email Topica's Customer Support at: support@get.topica.com Please include the email address of the list in question and the email address you use to subscribe to the list. Sincerely, Topica Customer Support From perlman@turing.acm.org Fri Apr 13 09:38:53 2001 -0400 Return-Path: Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.11.0/8.8.7) with ESMTP id f3DDcrW04289 for ; Fri, 13 Apr 2001 09:38:53 -0400 Received: from outmta011.topica.com (outmta011.topica.com [206.132.75.228]) by mail.acm.org (8.9.3/8.9.3) with SMTP id JAA24746 for ; Fri, 13 Apr 2001 09:38:57 -0400 To: luii@topica.com From: Joan Conger Subject: [LUII] creating critical mass Message-ID: <0.1600029826.371294113-212058698-987169083@topica.com> Reply-To: luii@topica.com X-Topica-Loop: 1600029826 List-Help: List-Unsubscribe: List-Subscribe: List-Post: List-Archive: Received: (qmail 6300 invoked by alias); 13 Apr 2001 13:38:00 -0000 Received: (qmail 6293 invoked by uid 0); 13 Apr 2001 13:37:59 -0000 Received: from mailgw.cc.uga.edu (128.192.1.101) by inmta008.topica.com with SMTP; 13 Apr 2001 13:37:59 -0000 Received: from archa8.cc.uga.edu (arch8.cc.uga.edu) by mailgw.cc.uga.edu (LSMTP for Windows NT v1.1b) with SMTP id <0.0310613C@mailgw.cc.uga.edu>; Fri, 13 Apr 2001 9:37:42 -0400 Received: from ref9300 (ref9300.galib.uga.edu [128.192.114.198] (may be forged)) by archa8.cc.uga.edu (8.9.1/8.9.1) with SMTP id JAA131670 for ; Fri, 13 Apr 2001 09:37:57 -0400 Date: Fri, 13 Apr 2001 09:34:46 -0400 Organization: University of Georgia Libraries MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 5.50.4133.2400 X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4133.2400 Status: RO X-Status: X-Keywords: X-UID: 3 --- Sponsor's Message -------------------------------------- Does Windows ME Work for You? Tell it to the list! Join our special technology discussion. http://click.topica.com/caaaa4JbUrI0QbVro1aa/technology ------------------------------------------------------------ Shazam! the idea came to me last night. I've been wondering how we could weigh in not as individuals, but as a group. We could do it as an extension of sharing our feedback emails to vendors. After reading what someone has submitted to a vendor then forwarded to LUII, we could do one of three things: 1 - forward the email to the vendor with "I agree" and your name and institution 2 - forward the parts of the email you agree with to the vendor with "I agree with these parts" and your name and institution 3 - forward the email to the vendor with "I disagree and this is my take on the issue . . ." and your name and institution (then share this with the rest of LUII so we can have the benefit of your insight as well). This can be a way to feel our efforts are more than pebbles thrown into the canyon. Cheers, Joan ~~~~~~~~~ Joan Conger Database Performance and Assessment Librarian University of Georgia Libraries (706)542-0705 jconger@uga.edu ~~~~~~~~~ ==^================================================================ EASY UNSUBSCRIBE click here: http://topica.com/u/?bUrI0Q.bVro1a Or send an email To: luii-unsubscribe@topica.com This email was sent to: perlman@acm.org T O P I C A -- Learn More. Surf Less. Newsletters, Tips and Discussions on Topics You Choose. http://www.topica.com/partner/tag01 ==^================================================================ From perlman@turing.acm.org Fri Apr 13 08:28:28 2001 -0400 Return-Path: Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.11.0/8.8.7) with ESMTP id f3DCSSW03893 for ; Fri, 13 Apr 2001 08:28:28 -0400 Received: from outmta004.topica.com (outmta004.topica.com [206.132.75.201]) by mail.acm.org (8.9.3/8.9.3) with SMTP id IAA85252 for ; Fri, 13 Apr 2001 08:28:31 -0400 To: luii@topica.com From: Ron Miller Subject: RE: [LUII] Idea on list member activism Message-ID: <0.1600029826.157480077-212058698-987164862@topica.com> Reply-To: luii@topica.com X-Topica-Loop: 1600029826 List-Help: List-Unsubscribe: List-Subscribe: List-Post: List-Archive: Received: (qmail 11564 invoked by alias); 13 Apr 2001 12:27:38 -0000 Received: (qmail 11557 invoked by uid 0); 13 Apr 2001 12:27:37 -0000 Received: from wilsonftp.hwwilson.com (HELO hwmail.hwwilson.com) (208.238.104.21) by inmta002.topica.com with SMTP; 13 Apr 2001 12:27:37 -0000 Received: from rmiller ([192.29.13.65]) by hwmail.hwwilson.com (8.9.3/8.9.7JG) with SMTP id IAA19481 for ; Fri, 13 Apr 2001 08:31:11 -0400 Date: Fri, 13 Apr 2001 08:25:31 -0400 MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Priority: 3 (Normal) X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook IMO, Build 9.0.2416 (9.0.2910.0) X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4133.2400 Importance: Normal In-Reply-To: <0.1600029826.1209614284-212058698-987037287@topica.com> Status: RO X-Status: X-Keywords: X-UID: 4 --- Sponsor's Message -------------------------------------- Wanna Throw That PC Out the Window? Not yet. First, check our technology forum for help. http://click.topica.com/caaaa4ObUrI0QbVro1aa/rebootmypc ------------------------------------------------------------ Hello to all of you, This is a fantastic forum! I feel privileged to be allowed into this discussion. Before beginning my current career I was a working librarian, both in academic and special libraries. I would like to assure you that I am not immune or insensitive to your concerns. I view my job as one of service to all of you. In the few days (3) that I have been reading your emails I have already gained new insight into what I need to do to better serve you. It may come as a shock to many of you, but it is not easy to know what we need to do to make a better product for you. I still am not sure what matters. As far as I know, we are the only company that indexes comprehensively enough so that you are offered a searchable field for the physical description of an article. Does anyone use this? We are creating a new GUI that will offer this as a drop-down box for the user to click, but right now the user has to know how to use our field codes to limit the search. Does anyone still do mediated searching? Can we expect your patrons to figure out that if they want an interview, (this can be specified through our article contents field), that contains a portrait,(por in the physical description field), they can find it instantly in any of our databases by using field codes? Does any of this matter? Whenever our sales reps go out on calls they report that all anyone is asking for is more full-text titles. I care about what you all want. Please let me know. Ron Miller Director of Product Management H.W. Wilson -----Original Message----- From: Jennifer Ward [mailto:jlward1@u.washington.edu] Sent: Wednesday, April 11, 2001 9:01 PM To: luii@topica.com Subject: Re: [LUII] Idea on list member activism --- Sponsor's Message -------------------------------------- Wanna Throw That PC Out the Window? Not yet. First, check our technology forum for help. http://click.topica.com/caaaa4ObUrI0QbVrr9ba/rebootmypc ------------------------------------------------------------ ----- Original Message ----- From: "liz linton" To: Sent: Wednesday, April 11, 2001 9:01 AM Subject: Re: [LUII] Idea on list member activism > jconger@uga.edu wrote: > > > As we pinpoint what could be improved, we could write up a (very polite) > > "RFC - Request for Change," append our e-signatures (like the one below > > my name) to the message, and send the suggestion in to the help-desk of > > the database's vendor. > > > > Any ideas on whether/how to do this? > > Hi Joan - > > This is an interesting idea. There are so many great creative avenues we > can explore in creating this dialog with the vendors. We should > definitely keep this in mind as we get organized and set priorities. > > Brian suggested using the existing heuristics and I agree that this is > an excellent starting place. My personal opinion is that we first have > to define what good usability is in the library environment. Then we can > rate products and contact vendors. > > So, how should we go about defining usability standards for our unique > culture? Are the heuristics workable for us? > --Liz > __________ > Liz Linton > Electronic Serials Librarian > Sweet Briar College > 804-381-6315 I think the heuristics Jakob Nielsen published (http://www.useit.com/papers/heuristic/heuristic_list.html) work for virtually *any* type of interface in any environment. Granted, the heuristics were probably developed for software applications, but they can be applied to web interfaces as well. The heuristics are meant to be guidelines or principles for good interface design - once these are identified and resolved you get into testing with users to identify the "real world" problems (and the library-specific issues). --Jennifer ~~~~~~~~~~~~~~~~~~~~~~~ Jennifer Ward Library Systems University of Washington Libraries phone: 206-685-3121 email: jlward@lib.washington.edu ~~~~~~~~~~~~~~~~~~~~~~~ ------------------------------------------------------------ http://eReleases.com - Low-Cost Press Release Services ** Includes paid wire distribution and pr resources ** AOL Link ==^================================================================ EASY UNSUBSCRIBE click here: http://topica.com/u/?bUrI0Q.bVro1a Or send an email To: luii-unsubscribe@topica.com This email was sent to: perlman@acm.org T O P I C A -- Learn More. Surf Less. Newsletters, Tips and Discussions on Topics You Choose. http://www.topica.com/partner/tag01 ==^================================================================ From perlman@turing.acm.org Wed Apr 11 11:57:56 2001 -0400 Return-Path: Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.11.0/8.8.7) with ESMTP id f3BFvu223929 for ; Wed, 11 Apr 2001 11:57:56 -0400 Received: from outmta010.topica.com (outmta010.topica.com [206.132.75.222]) by mail.acm.org (8.9.3/8.9.3) with SMTP id LAA36926 for ; Wed, 11 Apr 2001 11:58:08 -0400 To: luii@topica.com From: liz linton Subject: Re: [LUII] Idea on list member activism Message-ID: <0.1600029826.2022212986-212058698-987004646@topica.com> Reply-To: luii@topica.com X-Topica-Loop: 1600029826 List-Help: List-Unsubscribe: List-Subscribe: List-Post: List-Archive: Received: (qmail 1439 invoked by alias); 11 Apr 2001 15:57:23 -0000 Received: (qmail 1434 invoked by uid 0); 11 Apr 2001 15:57:23 -0000 Received: from grendel.noc.sbc.edu (root@198.28.62.80) by inmta006.topica.com with SMTP; 11 Apr 2001 15:57:23 -0000 Received: from sbc.edu (55-172.host.sbc.edu [198.28.55.172]) by grendel.noc.sbc.edu (2.1.2/8.9.1/Execmail 2.1) with ESMTP id LAA04851 for ; Wed, 11 Apr 2001 11:57:22 -0400 Date: Wed, 11 Apr 2001 12:01:22 -0400 Organization: Sweet Briar College X-Mailer: Mozilla 4.7 (Macintosh; I; PPC) X-Accept-Language: en MIME-Version: 1.0 References: <0.1600029826.1743387929-951758591-986938100@topica.com> Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Status: RO X-Status: X-Keywords: X-UID: 5 ============================================================ Email. It's the efficient, easy way to get ALL the information we need. Now if only there was an easy way to manage it... There is! It's friendly, fun, and FREE at http://click.topica.com/caaabBAbUrI0QbVro1aa/register ============================================================ jconger@uga.edu wrote: > As we pinpoint what could be improved, we could write up a (very polite) > "RFC - Request for Change," append our e-signatures (like the one below > my name) to the message, and send the suggestion in to the help-desk of > the database's vendor. > > Any ideas on whether/how to do this? Hi Joan - This is an interesting idea. There are so many great creative avenues we can explore in creating this dialog with the vendors. We should definitely keep this in mind as we get organized and set priorities. Brian suggested using the existing heuristics and I agree that this is an excellent starting place. My personal opinion is that we first have to define what good usability is in the library environment. Then we can rate products and contact vendors. So, how should we go about defining usability standards for our unique culture? Are the heuristics workable for us? --Liz __________ Liz Linton Electronic Serials Librarian Sweet Briar College 804-381-6315 ==^================================================================ EASY UNSUBSCRIBE click here: http://topica.com/u/?bUrI0Q.bVro1a Or send an email To: luii-unsubscribe@topica.com This email was sent to: perlman@acm.org T O P I C A -- Learn More. Surf Less. Newsletters, Tips and Discussions on Topics You Choose. http://www.topica.com/partner/tag01 ==^================================================================ From perlman@turing.acm.org Tue Apr 17 14:29:20 2001 -0400 Return-Path: Received: from outmta011.topica.com (outmta011.topica.com [206.132.75.228]) by turing.acm.org (8.11.0/8.8.7) with SMTP id f3HITGW10750 for ; Tue, 17 Apr 2001 14:29:17 -0400 To: perlman@turing.acm.org From: Topica Support Subject: Your Topica Registration is Complete! Date: Tue, 17 Apr 2001 11:29:27 -0700 Message-ID: <0.0.1774669446-951758591-987532167@topica.com> Reply-To: support@get.topica.com Status: RO X-Status: X-Keywords: X-UID: 6 Hello, and welcome! Thanks for registering at Topica. Be sure be sure to visit the links below to take advantage of the benefits of your new membership ------------------------------------------------------- * Organize your subscriptions with My Topica. Put messages on hold, search or browse back issues of newsletters, discussions, or Tips, and manage all your Topica email easily. Log in now (or register) to learn more: http://www.topica.com/partner/sysmes1/my ------------------------------------------------------- * Find more Tips on your favorite topics. Check out hundreds of free Tips at TipWorld on business, sports, gaming, computers, pets, travel, and more! See all Tips: http://www.topica.com/partner/sysmes1/tipworld ------------------------------------------------------- * Save money with Top Offers. Find great deals that match your interests--travel, books, music, electronics, computers and more. Sign up here: http://www.topica.com/partner/sysmes1/channels/offers ------------------------------------------------------- * Share your passion with others. Start your own newsletter. Launch a discussion group. Or move your email list to Topica. Free. Log in or register to start your own list: http://www.topica.com/partner/sysmes1/services/index.html Thanks, and enjoy! Topica Learn More. Surf Less. -------------------------------------------------- SUBSCRIPTION INFORMATION We hope you enjoy your subscriptions with Topica. But if for any reason you would like to unsubscribe from a list, visit My Topica and click "unsubscribe" or email Topica Customer Support at support@get.topica.com. If possible, please include the name of the list you are unsubscribing from. Sincerely, Topica Customer Support From perlman@turing.acm.org Mon Apr 16 10:54:45 2001 -0500 Status: R X-Status: X-Keywords: Return-Path: Received: from mail.acm.org (mail.acm.org [199.222.69.4]) by turing.acm.org (8.11.0/8.8.7) with ESMTP id f3GEsjW29816 for ; Mon, 16 Apr 2001 10:54:45 -0400 Received: from outmta008.topica.com (outmta008.topica.com [206.132.75.216]) by mail.acm.org (8.9.3/8.9.3) with SMTP id KAA52830 for ; Mon, 16 Apr 2001 10:54:41 -0400 To: "'luii@topica.com'" From: Jack Robertson Subject: RE: [LUII] creating critical mass Message-ID: <0.1600029826.110585206-951758591-987432829@topica.com> Reply-To: luii@topica.com X-Topica-Loop: 1600029826 List-Help: List-Unsubscribe: List-Subscribe: List-Post: List-Archive: Received: (qmail 18437 invoked by alias); 16 Apr 2001 14:53:41 -0000 Received: (qmail 18432 invoked by uid 0); 16 Apr 2001 14:53:41 -0000 Received: from lafayette.monticello.org (12.5.50.27) by inmta007.topica.com with SMTP; 16 Apr 2001 14:53:41 -0000 Received: from franklin.monticello.org by lafayette.monticello.org via smtpd (for inmta007.topica.com [206.132.75.219]) with SMTP; 16 Apr 2001 14:54:10 UT Received: by franklin.monticello.org with Internet Mail Service (5.5.2650.21) id <207R3R4N>; Mon, 16 Apr 2001 10:59:01 -0400 Date: Mon, 16 Apr 2001 10:51:15 -0400 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2650.21) Content-Type: text/plain; charset="iso-8859-1" ============================================================ Improve your personal productivity. And gain time to focus on your favorite topics. It's simple and free when you use the productivity-packed email subscription tools at My Topica. Sign up today at http://click.topica.com/caaabHJbUrI0QbVro1aa/register ============================================================ Dear Karl, et al. The Charleston Adviser does provide an evaluation of databases based on a rating system: http://www.charlestonco.com/ -- jack * * * * * * * * * * * * * * Jack Robertson, Foundation Librarian The Jefferson Library, Thomas Jefferson Foundation PO Box 316 Charlottesville, VA 22902 804-984-1577 || jrobertson@monticello.org www.monticello.org -----Original Message----- From: Karl Bridges [mailto:kbridges@zoo.uvm.edu] Sent: Friday, April 13, 2001 3:10 PM To: luii@topica.com; luii@topica.com Subject: Re: [LUII] creating critical mass ============================================================ Enter the email zone through My Topica - a free email subscription system designed to maximize email efficiency and minimize inbox overload. Sign up today. http://click.topica.com/caaabBEbUrI0QbVrsB4a/register ============================================================ Along these lines, I wonder if it would be possible to develop a rating system for various databases, etc. based on criteria such as ease of use, interface design, etc. Perhaps like a golf score e.g. 5 categories with ten points in each category -- the lower the total number the better the database -- This may be helpful to potential purchasers as well as an incentive to the developers. At 09:34 AM 4/13/01 -0400, Joan Conger wrote: >--- Sponsor's Message -------------------------------------- >Does Windows ME Work for You? >Tell it to the list! Join our special technology discussion. >http://click.topica.com/caaaa4JbUrI0QbVq7uAa/technology >------------------------------------------------------------ > >Shazam! the idea came to me last night. I've been wondering how we could >weigh in not as individuals, but as a group. We could do it as an extension >of sharing our feedback emails to vendors. > >After reading what someone has submitted to a vendor then forwarded to LUII, >we could do one of three things: > >1 - forward the email to the vendor with "I agree" and your name and >institution > >2 - forward the parts of the email you agree with to the vendor with "I >agree with these parts" and your name and institution > >3 - forward the email to the vendor with "I disagree and this is my take on >the issue . . ." and your name and institution (then share this with the >rest of LUII so we can have the benefit of your insight as well). > >This can be a way to feel our efforts are more than pebbles thrown into the >canyon. > >Cheers, >Joan >~~~~~~~~~ >Joan Conger >Database Performance and Assessment Librarian >University of Georgia Libraries >(706)542-0705 >jconger@uga.edu >~~~~~~~~~ > > > > > ------------------------------------------------------------ http://eReleases.com - Low-Cost Press Release Services ** Includes paid wire distribution and pr resources ** AOL Link ==^================================================================ EASY UNSUBSCRIBE click here: http://topica.com/u/?bUrI0Q.bVro1a Or send an email To: luii-unsubscribe@topica.com This email was sent to: perlman@acm.org T O P I C A -- Learn More. Surf Less. Newsletters, Tips and Discussions on Topics You Choose. http://www.topica.com/partner/tag01 ==^================================================================ From perlman@turing.acm.org Tue Apr 24 11:48:56 2001 -0500 Status: R X-Status: X-Keywords: Return-Path: Received: from outmta021.topica.com (outmta021.topica.com [206.132.75.239]) by turing.acm.org (8.11.0/8.8.7) with SMTP id f3OFlEW24998 for ; Tue, 24 Apr 2001 11:47:21 -0400 To: luii@topica.com From: Stephanie Willen Brown Subject: Re: [LUII] usability testing in libraries Message-ID: <0.1600029826.1135316873-915719520-988127019@topica.com> Reply-To: luii@topica.com X-Topica-Loop: 1600029826 List-Help: List-Unsubscribe: List-Subscribe: List-Post: List-Archive: Received: (qmail 15935 invoked by alias); 24 Apr 2001 15:43:31 -0000 Received: (qmail 15783 invoked by uid 0); 24 Apr 2001 15:43:01 -0000 Received: from helios.hampshire.edu (root@192.33.12.140) by inmta008.topica.com with SMTP; 24 Apr 2001 15:43:01 -0000 Received: from [172.20.108.245] (cobaltdhcpa245.hampshire.edu [172.20.108.245]) by helios.hampshire.edu (8.9.1a/8.9.1) with ESMTP id LAA18577 for ; Tue, 24 Apr 2001 11:42:47 -0400 (EDT) Mime-Version: 1.0 X-Sender: swbLO@hampshire.edu In-Reply-To: <0.1600029826.2140407742-212058698-988122831@topica.com> References: <0.1600029826.2140407742-212058698-988122831@topica.com> Date: Tue, 24 Apr 2001 11:42:39 -0400 Content-Type: text/plain; charset="us-ascii" ; format="flowed" ============================================================ My Topica holds the key to optimum email health. Sign up for this free email management system today. And experience the well-being of a well-organized inbox tomorrow. http://click.topica.com/caaabDjbUrI0QbVsU3da/register ============================================================ Liz asks: >How many here have done usability studies in their library for sites or >pages that your library is creating? We have just begun our first web usability study. I am the library's web designer, and I studied usability testing in library school, so I've been eager to do some testing on our site. We are a small library (4 reference librarians, me, ass't dir., and the director), with about 1200 students. The library web site is designed to be the students' research starting point, and I've been very curious to know if it's working the way it's been designed. I came up with 8 questions that make the students find information on the library site (hours; finding the catalog; who's the architecture librarian; where can you find a web site on X topic [answer on our subject page]). It was kind of tough to keep the questions only testing the web site and not the catalog or a database. The testing phase involves a tester, an observer, and a student. The tester reads the introductory and closing material plus each question. The observer takes notes and writes down what the student does. The tester and observer are librarians; I am *not* involved in the testing. We are testing 6 students (plus one student worker while we tested the test), and we give them a $10 gift certificate to the Bookstore for their trouble. The test takes 30-40 minutes. It's too early to comment on the results except that the four students tested so far have had the same experience -- certain questions are easily answered, and each has gotten stuck on one particular question. I've done this pretty much by Jakob Nielsen's "book" -- ie, test only a few people, keep the questions simple, keep the designer out of the testing -- and I found two resources to be invaluable in creating my usability test: MIT Libraries Web Usability Test Observer Comment Form Nicole Hennig, Last updated March 2, 1999 http://macfadden.mit.edu:9500/webgroup/usability/testA.pdf Usability testing in a library Web site redesign project Susan McMullen Reference Services Review, Vol 29 Issue 1, 2001 I hope to write more about this, and/or put some information on a web site somewhere -- in the meantime, I would be happy to answer questions about this project. I look forward to hearing what others are doing! -- * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * Stephanie Willen Brown | I'll bet, with my net, Database Services Librarian | I can get those Things yet! Hampshire College | Dr. Seuss swbrown@hampshire.edu | The Cat in the Hat http://library.hampshire.edu 413.559.5766 ==^================================================================ EASY UNSUBSCRIBE click here: http://topica.com/u/?bUrI0Q.bVsU3d Or send an email To: luii-unsubscribe@topica.com This email was sent to: perlman@turing.acm.org T O P I C A -- Learn More. Surf Less. Newsletters, Tips and Discussions on Topics You Choose. http://www.topica.com/partner/tag01 ==^================================================================ From perlman@turing.acm.org Tue Apr 24 12:58:41 2001 -0500 Status: R X-Status: X-Keywords: Return-Path: Received: from outmta100.topica.com (outmta100.topica.com [64.209.162.101]) by turing.acm.org (8.11.0/8.8.7) with SMTP id f3OGwfW25707 for ; Tue, 24 Apr 2001 12:58:41 -0400 To: luii@topica.com From: Jan Sauer Subject: Re: [LUII] usability testing in libraries Message-ID: <0.1600029826.1146657573-951758591-988131550@topica.com> Reply-To: luii@topica.com X-Topica-Loop: 1600029826 List-Help: List-Unsubscribe: List-Subscribe: List-Post: List-Archive: Received: (qmail 6330 invoked by alias); 24 Apr 2001 16:59:04 -0000 Received: (qmail 6317 invoked by uid 0); 24 Apr 2001 16:58:59 -0000 Received: from jaguar1.usouthal.edu (192.245.221.200) by inmta004.topica.com with SMTP; 24 Apr 2001 16:58:59 -0000 Received: from [192.168.30.55] (nata23.usouthal.edu [192.245.221.23]) by jaguar1.usouthal.edu (8.11.0/8.11.0) with ESMTP id f3OGwh621656 for ; Tue, 24 Apr 2001 11:58:43 -0500 (CDT) Mime-Version: 1.0 In-Reply-To: <0.1600029826.1135316873-915719520-988127019@topica.com> References: <0.1600029826.2140407742-212058698-988122831@topica.com> <0.1600029826.1135316873-915719520-988127019@topica.com> Date: Tue, 24 Apr 2001 12:01:41 -0500 Content-Type: multipart/alternative; boundary="============_-1223990788==_ma============" --============_-1223990788==_ma============ Content-Type: text/plain; charset="us-ascii" ; format="flowed" ============================================================ Email. It's the efficient, easy way to get ALL the information we need. Now if only there was an easy way to manage it... There is! It's friendly, fun, and FREE at http://click.topica.com/caaabBAbUrI0QbVsU3da/register ============================================================ >============================================================ >My Topica holds the key to optimum email health. Sign up for >this free email management system today. And experience the >well-being of a well-organized inbox tomorrow. >http://click.topica.com/caaabDjbUrI0QbVrtiha/register >============================================================ > >Liz asks: >>How many here have done usability studies in their library for sites or >>pages that your library is creating? Liz, There's a good article in Reference Services Review (If you subscribe to the Emerald Library it is at http://www.emerald-library.com/pdfs/24029aa2.pdf ) about a website usability study at Roger Williams University. "Usability testing in a library Web site redesign project." Susan McMullen Reference Services Review ; v 29, #1 2001; pp. 7-22 ; ISSN: 0090-7324 Keywords: Design and development, Evaluation, Libraries, User studies, Redesign, World Wide Web ; Article Type: Case study Content Indicators: Research Implication- **; Practice Implication- **; Originality- *; Readability- **; Jan Sauer > > -- Jan Sauer Instructional Services Librarian University Library 334-460-6045 University of South Alabama jsauer@jaguar1.usouthal.edu Mobile, AL 36688 "If we knew what it was we were doing, it would not be called research, would it?" Albert Einstein ==^================================================================ EASY UNSUBSCRIBE click here: http://topica.com/u/?bUrI0Q.bVsU3d Or send an email To: luii-unsubscribe@topica.com This email was sent to: perlman@turing.acm.org T O P I C A -- Learn More. Surf Less. Newsletters, Tips and Discussions on Topics You Choose. http://www.topica.com/partner/tag01 ==^================================================================ --============_-1223990788==_ma============ Content-Type: text/html; charset="us-ascii" Re: [LUII] usability testing in libraries 
============================================================
Email. It's the efficient, easy way to get ALL the
information we need. Now if only there was an easy way to
manage it... There is! It's friendly, fun, and FREE at
http://click.topica.com/caaabBAbUrI0QbVsU3db/register
============================================================
============================================================
My Topica holds the key to optimum email health. Sign up for
this free email management system today. And experience the
well-being of a well-organized inbox tomorrow.
http://click.topica.com/caaabDjbUrI0QbVrtiha/register
============================================================

Liz asks:
How many here have done usability studies in their library for sites or
pages that your library is creating?

Liz,
There's a good article in Reference Services Review (If you subscribe to the Emerald Library it is at http://www.emerald-library.com/pdfs/24029aa2.pdf  ) about a website usability study at Roger Williams University.

"Usability testing in a library Web site redesign project."
Susan McMullen
Reference Services Review ; v 29, #1 2001; pp. 7-22 ; ISSN: 0090-7324

Keywords: Design and development, Evaluation, Libraries, User studies, Redesign, World Wide Web ; Article Type: Case study
Content Indicators: Research Implication- **; Practice Implication- **; Originality- *; Readability- **;

Jan Sauer




--
Jan Sauer                           
Instructional Services Librarian       
University Library                              334-460-6045
University of South Alabama         jsauer@jaguar1.usouthal.edu                    
Mobile, AL 36688
"If we knew what it was we were doing, it would not be called research,
would it?"   Albert Einstein
==^================================================================
EASY UNSUBSCRIBE click here: http://topica.com/u/?bUrI0Q.bVsU3d
Or send an email To: luii-unsubscribe@topica.com
This email was sent to: perlman@turing.acm.org

T O P I C A  -- Learn More. Surf Less.
Newsletters, Tips and Discussions on Topics You Choose.
http://www.topica.com/partner/tag01
==^================================================================
--============_-1223990788==_ma============-- From perlman@turing.acm.org Fri Apr 27 21:28:56 2001 -0500 Status: R X-Status: X-Keywords: Return-Path: Received: from outmta023.topica.com (outmta023.topica.com [206.132.75.241]) by turing.acm.org (8.11.0/8.8.7) with SMTP id f3S1SWE05709 for ; Fri, 27 Apr 2001 21:28:40 -0400 To: luii@topica.com From: Dan Robinson Subject: Re: [LUII] Catchword and a question Message-ID: <0.1600029826.600054690-951758591-988421207@topica.com> Reply-To: luii@topica.com X-Topica-Loop: 1600029826 List-Help: List-Unsubscribe: List-Subscribe: List-Post: List-Archive: Received: (qmail 13757 invoked by alias); 28 Apr 2001 01:26:40 -0000 Received: (qmail 13752 invoked by uid 0); 28 Apr 2001 01:26:40 -0000 Received: from mail.eclipse.net (207.207.192.13) by inmta004.topica.com with SMTP; 28 Apr 2001 01:26:40 -0000 Received: from eclipse.eclipse.net (njc2-04-135.dial.eclipse.net [207.207.240.135]) by mail.eclipse.net (8.9.1a/8.9.1) with ESMTP id VAA27048 for ; Fri, 27 Apr 2001 21:26:35 -0400 (EDT) Date: Fri, 27 Apr 2001 21:25:19 -0400 X-Confirm-Reading-To: dlrbnsn2@eclipse.net X-pmrqc: 1 In-reply-to: <0.1600029826.209972543-951758591-988394576@topica.com> X-mailer: Pegasus Mail for Win32 (v3.12a) ============================================================ Searching for "a clean, well-organized place" for email? My Topica was designed with people like you in mind. Stop by and see what you think at http://click.topica.com/caaabBzbUrI0QbVsU3da/register ============================================================ Elena, usually 'research' comes after the fact. Only the largest companies can afford to do any published research on interfaces. Part of the problem is keeping up with changes to the state of the art while converting to a new interface. It's easy to get badly behind while upgrading to a well researched interface that was tried and true. And, sometimes interfaces that grow out of research have no basis in reality at the time. We worked with one that was really ready for an xml implementation. Unfortunately, the Mac and Windows were just being rolled out at the time, and Gopher was state of the art. Besides, it wouldn't be fair to take research away from the professors. And you left out the last bit, of .."add a few web search > engine tricks, shake, and add an olive?)"... and drink . Dan Robinson HW Wilson Company Bronx, NY drobinson@hwwilson.com On 27 Apr 01, at 14:00, Elena O'Malley wrote: > > I wrote earlier about finding Catchword's registration process > enigmatic. Update: A representative contacted me, offered some > advice and requested feedback in the future. > > Here's the question: > Can anyone point me at a bibliography or a search method > for finding research on end user interface design of web-based library > subscription databases. I've found plenty of announcements for new > interfaces, some stuff on building a virtual library to create a > single search interface for multiple vendor databases, some > comparison of different interfaces for the same database, a fair > amount on how to design library websites to link to these > products -- but not exactly what I'm looking for. > > Maybe my real question is: what are those designs based on? > (Translate menu-driven products to GUI, add a few web search > engine tricks, shake, and add an olive?) > ------------------------------------------------------------ http://eReleases.com - Low-Cost Press Release Services ** Includes paid wire distribution and pr resources ** AOL Link ==^================================================================ EASY UNSUBSCRIBE click here: http://topica.com/u/?bUrI0Q.bVsU3d Or send an email To: luii-unsubscribe@topica.com This email was sent to: perlman@turing.acm.org T O P I C A -- Learn More. Surf Less. Newsletters, Tips and Discussions on Topics You Choose. http://www.topica.com/partner/tag01 ==^================================================================ From perlman@turing.acm.org Sat Apr 28 11:33:11 2001 -0500 Status: R X-Status: X-Keywords: Return-Path: Received: from outmta008.topica.com (outmta008.topica.com [206.132.75.216]) by turing.acm.org (8.11.0/8.8.7) with SMTP id f3SFXAE09620 for ; Sat, 28 Apr 2001 11:33:11 -0400 To: luii@topica.com From: Ursula Schulz Subject: [LUII] usability studies for search engines Message-ID: <0.1600029826.721529624-915719520-988471922@topica.com> Reply-To: luii@topica.com X-Topica-Loop: 1600029826 List-Help: List-Unsubscribe: List-Subscribe: List-Post: List-Archive: Received: (qmail 10724 invoked by alias); 28 Apr 2001 15:31:57 -0000 Received: (qmail 10718 invoked by uid 0); 28 Apr 2001 15:31:56 -0000 Received: from alf.zfn.uni-bremen.de (134.102.20.22) by inmta006.topica.com with SMTP; 28 Apr 2001 15:31:56 -0000 Received: from zfn.uni-bremen.de (tnt73.zfn.uni-bremen.de [134.102.7.73]) by alf.zfn.uni-bremen.de (8.9.1a/8.9.1/ZfNServer) with ESMTP id RAA55296 for ; Sat, 28 Apr 2001 17:28:31 +0200 Date: Sat, 28 Apr 2001 17:41:58 +0200 X-Mailer: Mozilla 4.04 [en] (Win95; I) MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="------------3054DF1D63627DBE9110BE0A" This is a multi-part message in MIME format. --------------3054DF1D63627DBE9110BE0A Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit --- Sponsor's Message -------------------------------------- Discuss Tech News as It Happens! Keep up with the latest happenings in high tech -- FREE! http://click.topica.com/caaaa4IbUrI0QbVsU3da/technology ------------------------------------------------------------ Friends, a couple of days ago Liz asked to share pages: "How many here have done a usability study for a product created outside of the library? It would be wonderful some of you would share the protocols/guidelines you used for these studies. I would be happy to add extra pages to the LUII site: Guidelines for In-house Library Usability Studies" At the Department of Library and Information Studies, University of Applied Sciences in Hamburg, our students do projects on the usability of search engines, library websites and OPACs. Methods we use are usability testing, heuristic evaluation, cognitive walk throughs and, sometimes, questionnaires. As a rule our results and documentation of methods are public in the web - however: in German. As we worked as a sponsor of the European project EULER one of our documentations is in English. You might be interested to visit the site: http://www.bui.fh-hamburg.de/pers/ursula.schulz/eulerev/index.htm Ursula ------------------------------------------------------------ //// Totally FREE software. Just pay shipping! \\\\ || Click here --->> http://www.free-cd-software.com || AOL Link ==^================================================================ EASY UNSUBSCRIBE click here: http://topica.com/u/?bUrI0Q.bVsU3d Or send an email To: luii-unsubscribe@topica.com This email was sent to: perlman@turing.acm.org T O P I C A -- Learn More. Surf Less. Newsletters, Tips and Discussions on Topics You Choose. http://www.topica.com/partner/tag01 ==^================================================================ --------------3054DF1D63627DBE9110BE0A Content-Type: text/x-vcard; charset=us-ascii; name="vcard.vcf" Content-Description: Card for Ursula Schulz Content-Disposition: attachment; filename="vcard.vcf" Content-Transfer-Encoding: 7bit begin: vcard fn: Ursula Schulz n: Schulz;Ursula org: FB Bibliothek und Information adr: Grindelhof 30;;;Hamburg;;20146;Germany email;internet: uschulz@zfn.uni-bremen.de title: Prof. tel;work: 040-42848-2357 tel;fax: 040-42848-2392 tel;home: 0421-44 50 49 x-mozilla-cpt: ;0 x-mozilla-html: FALSE version: 2.1 end: vcard --------------3054DF1D63627DBE9110BE0A-- From perlman@turing.acm.org Mon Apr 30 10:02:52 2001 -0500 Status: R X-Status: X-Keywords: Return-Path: Received: from outmta002.topica.com (outmta002.topica.com [206.132.75.237]) by turing.acm.org (8.11.0/8.8.7) with SMTP id f3UE2pE26259 for ; Mon, 30 Apr 2001 10:02:51 -0400 To: luii@topica.com From: rmevorac@unmc.edu Subject: [LUII] virtual reference service Message-ID: <0.1600029826.159492977-915719520-988639365@topica.com> Reply-To: luii@topica.com X-Topica-Loop: 1600029826 List-Help: List-Unsubscribe: List-Subscribe: List-Post: List-Archive: Received: (qmail 9192 invoked by alias); 30 Apr 2001 14:02:39 -0000 Received: (qmail 9181 invoked by uid 0); 30 Apr 2001 14:02:39 -0000 Received: from host-103-20.unmc.edu (HELO UNMCNOTES.UNMC.EDU) (137.197.103.20) by inmta002.topica.com with SMTP; 30 Apr 2001 14:02:39 -0000 X-Mailer: Lotus Notes Release 5.0.5 September 22, 2000 Date: Mon, 30 Apr 2001 09:01:46 -0500 X-MIMETrack: Serialize by Router on UNMCNOTES/Servers/UNEBR(Release 5.0.6a |January 17, 2001) at 04/30/2001 09:02:26 AM MIME-Version: 1.0 Content-type: text/plain; charset=us-ascii ============================================================ "So many interesting emails. So little time to read them. Thanks to myTopica, I can find what I want, when I want it." So can you. http://click.topica.com/caaabBCbUrI0QbVsU3da/register ============================================================ We are in the planning stage of setting up virtual reference. I would like to know if anyone is using (or plans to use) Blackboard software in this capacity. We have been asked to look into it as an option. Thank you. Ronnie Mevorach, Librarian McGoogan Library of Medicine University of Nebraska Medical Center rmevorac@unmc.edu ------------------------------------------------------------ //// Totally FREE software. Just pay shipping! \\\\ || Click here --->> http://www.free-cd-software.com || AOL Link ==^================================================================ EASY UNSUBSCRIBE click here: http://topica.com/u/?bUrI0Q.bVsU3d Or send an email To: luii-unsubscribe@topica.com This email was sent to: perlman@turing.acm.org T O P I C A -- Learn More. Surf Less. Newsletters, Tips and Discussions on Topics You Choose. http://www.topica.com/partner/tag01 ==^================================================================